Operating system and PC requirements

Operating Systems

Only operating systems from the Microsoft® families of Windows 10, Windows 11, Windows Server 2016, Windows Server 2019 and Windows Server 2022 are supported.

We recommend you use Windows Client versions for operator stations and Windows Server versions for server stations.

Supported and operational

  • Windows 10 version 1607 or later - Professional and Enterprise editions
  • Windows 11 - Professional and Enterprise editions
  • Windows Server 2016 - Foundation, Essentials, Standard and Datacenter editions
  • Windows Server 2019 - Foundation, Essentials, Standard and Datacenter editions
  • Windows Server 2022 - Foundation, Essentials, Standard and Datacenter editions

All operational versions of Windows Server shall be installed with the ‘Desktop Experience’ option.

Operational but may have limitations in use

Please contact your technical support before using:

  • Windows 10 IoT Enterprise LTSC 2016 or later, Windows 11 IoT Enterprise, Windows Server IoT 2019, Windows Server IoT 2022, Windows Server for Embedded Systems and all other embedded systems
  • Any operating systems hosted in a system virtual machine such as Microsoft® Hyper-V and VMWare® virtualization products

NOT supported

  • All other versions of Windows 10 and Windows 11 - In particular Windows 10 version 1507 (RTM) and 1511 (Nov 2015 update) are not supported
  • Windows 10 IoT Core
  • Windows Server installation in Nano Server or Server Core mode

For all operational versions of Windows 10 and Windows 11, only the x64 processor architecture is supported.

 PcVue requires .NET Framework 4.8 and cannot run on an operating system if .NET Framework 4.8 is not preinstalled or cannot be installed separately.

For all platforms, we recommend that you apply any critical updates available from the Windows Update website. Installation of the latest Windows Service Pack may be required on some operating systems.

For any other Microsoft® operating system, please contact the Technical Support.

WebVue & WebScheduler - Supported Web browsers

  • Desktop web browsers:
    • Google Chrome™ 126 and later
    • Mozilla Firefox™ 126.0 and later
    • Microsoft Edge™ 126 and later
    • Apple Safari® for MacOS®17.5 and later
  • Mobile web browsers:
    • Google Chrome™ for Android™ 126 and later
    • Microsoft Edge™ Mobile 126 and later
    • Apple Safari® for iOS™ 17.5 and later
    • Android WebView™ 126 and later

TouchVue & SnapVue - Supported Mobile operating systems

At the time of writing, the list of supported platforms for the TouchVue and SnapVue mobile apps is:

  • Android™ 9.0 onward (RAM 2 Gb minimum)
  • iOS™ & iPadOS™ 16.4 onward

TouchVue and SnapVue are available on Google Play™ and the App Store. Please refer to the relevant store to check compatibility with your mobile device.

Microsoft SQL Server

Using the HDS for database archiving with PcVue requires one of the following SQL Server versions:

  • Microsoft® SQL Server 2014
  • Microsoft® SQL Server 2016
  • Microsoft® SQL Server 2017
  • Microsoft® SQL Server 2019
  • Microsoft® SQL Server 2022

The HDS supports the following OLE DB drivers from Microsoft:

  • MSOLEDBSQL up to version 19 included (recommended)

  • SQLOLEDB

Depending on your project requirements and their specific constraints, any of the following editions can be used for each of the above: Express, Workgroup, Web, Standard, Business Intelligence, Enterprise or Datacenter.

SQL Server administration requires Microsoft SQL Server Management Studio – For more information and download, refer to https://docs.microsoft.com/sql/ssms/download-sql-server-management-studio-ssms

Recommended MINIMUM PC configuration

  • Processor - x64-compatible AMD or Intel CPU (or equivalent) - 1.4 GHz dual core minimum.
  • System Memory(*) - 4 GB of RAM.
  • Available hard disk space - At least 10 GB (project and archive data not included).
  • Graphics - 1024×768 display for Windows Server platforms. In addition for Windows Client platforms, support for DirectX 9 graphics device with WDDM driver.
  • Network Interface Card - At least 1.
  • Drive - A DVD drive, as appropriate, is required for installation from disc. An available USB port is required if you use a hardware protection dongle.

(*) If you are using SQL Server, additional memory may be required. See the following topic in the main online help for more information: Microsoft SQL Server related considerations.

(*) If you are using RDS (Remote Desktop Services) or IIS (web server), please contact the Technical Support for advice about memory requirements.

The above figures represent the minimum requirements. For advice on specific applications, please contact the Technical Support.

Installation

For information about the Microsoft® Windows user privileges required to install and run PcVue, see the following topic in the main online help: Operating system related considerations.

Microsoft, Microsoft Windows and SQL Server are trademarks of Microsoft Corporation.
Android and Google Play are trademarks of Google LLC.
iPadOS is a trademark of Apple Inc.
iOS is a trademark of Cisco Inc and is used under license.