System requirements

Operating Systems

Only operating systems from the Microsoft® families of Windows 10, Windows 11, Windows Server 2019, Windows Server 2022 and Windows Server 2025 are supported.

We recommend you use Windows Client versions for operator stations and Windows Server versions for server stations.

Supported and operational

  • Windows 10 LTSC 2019 (1809) and LTSC 2021 (21H2) - Enterprise Editions
  • Windows 11 24H2 or later - Professional and Enterprise Editions
  • Windows 11 LTSC 2024 (24H2) - Enterprise Editions
  • Windows Server LTSC 2019 (1809) - Standard and Datacenter Editions
  • Windows Server LTSC 2022 - Standard and Datacenter Editions
  • Windows Server 2025 - Standard and Datacenter Editions

All operational versions of Windows Server shall be installed with the ‘Desktop Experience’ option.

Operational but may have limitations in use

Please contact your technical support before using:

  • Windows 10 IoT Enterprise LTSC 2019 and IoT Enterprise LTSC 2021, Windows 11 IoT Enterprise, Windows Server IoT 2019, Windows Server IoT 2022, Windows Server for Embedded Systems and all other embedded systems
  • Any operating system hosted in a system virtual machine such as Microsoft® Hyper-V, VMWare®, or Proxmox® VE virtualization products

NOT supported

  • All other versions of Windows 10 - In particular Windows 10 version 1507 (RTM), 1511 (Nov 2015 update) and 1607 are not supported
  • Windows 10 IoT Core
  • All other versions of Windows 11 - In particular Windows 11 21H2, 22H2 and 23H2 are not supported
  • Windows Server installation in Nano Server or Server Core mode

For all operational versions of Windows 10 and Windows 11, only the x64 processor architecture is supported.

 PcVue requires .NET Framework 4.8 and cannot run on an operating system if .NET Framework 4.8 is not preinstalled or cannot be installed separately.

For all platforms, we recommend that you apply any critical updates available from the Windows Update website. Installation of the latest Windows Service Pack may be required on some operating systems.

For any other Microsoft® operating system, please contact the Technical Support.

WebVue & WebScheduler - Supported Web browsers

  • Desktop web browsers:
    • Google Chrome™ 144 and later
    • Mozilla Firefox™ 139.0 and later
    • Microsoft Edge™ 144 and later
    • Apple Safari® for MacOS®26.2 and later
  • Mobile web browsers:
    • Google Chrome™ for Android™ 144 and later
    • Microsoft Edge™ Mobile 144 and later
    • Apple Safari® for iOS™ 18.7.3 and later
    • Android WebView™ 144 and later

TouchVue & SnapVue - Supported Mobile operating systems

At the time of writing, the list of supported platforms for the TouchVue and SnapVue mobile apps is:

  • Android™ 9.0 onward (RAM 2 Gb minimum)
  • iOS™ & iPadOS™ 16.4 onward

TouchVue and SnapVue are available on Google Play™ and the App Store. Please refer to the relevant store to check compatibility with your mobile device.

Microsoft SQL Server

Using the HDS for database archiving with PcVue requires one of the following SQL Server versions:

  • Microsoft® SQL Server 2017
  • Microsoft® SQL Server 2019
  • Microsoft® SQL Server 2022
  • Microsoft® SQL Server 2025

The HDS supports the following OLE DB drivers from Microsoft:

  • MSOLEDBSQL up to version 19 included (recommended)
  • SQLOLEDB

Depending on your project requirements and their specific constraints, any of the following editions can be used for each of the above: Express, Workgroup, Web, Standard, Business Intelligence, Enterprise or Datacenter.

SQL Server administration requires Microsoft SQL Server Management Studio – For more information and download, refer to https://docs.microsoft.com/sql/ssms/download-sql-server-management-studio-ssms

Minimum hardware requirements

  • Processor - x64-compatible AMD or Intel CPU (or equivalent) - 1.4 GHz dual core minimum.
  • System Memory(*) - 8 GB of RAM.
  • Storage - At least 10 GB available (project and archive data not included).
  • System firmware - UEFI, Secure Boot capable.
  • TPM - Trusted Platform Module version 2.0.
  • Graphic card - Compatible with DirectX 12 or later with WDDM 2.0 driver for Windows Client hosts.
  • Display for Windows Client hosts - High definition (720p) display that is greater than 9” diagonally, 8 bits per color channel.
  • Display for Windows Server hosts - Integrated or dedicated graphics and monitor capable of Super VGA (1024 x 768) or higher resolution.
  • Network Interface Card - At least 1.
  • Ports - An available USB port is required if you use a hardware protection dongle.

Mounting a logical DVD drive based on an .iso file is required for installation from a downloaded package.
A DVD drive is required for installation from physical media.

(*) If you are using SQL Server, additional memory may be required. See the following topic in the main online help for more information: Microsoft SQL Server related considerations.

(*) If you are using RDS (Remote Desktop Services) or IIS (web server), please contact the Technical Support for advice about memory requirements.

The above figures represent the minimum requirements. For advice on specific applications, please contact the Technical Support.

Installation

For information about the Microsoft® Windows user privileges required to install and run PcVue, see the following topic in the main online help: Operating system related considerations.

Microsoft, Microsoft Windows and SQL Server are trademarks of Microsoft Corporation.
Android and Google Play are trademarks of Google LLC.
iPadOS is a trademark of Apple Inc.
iOS is a trademark of Cisco Inc and is used under license.
VMWare is a trademark of VMWare LLC.
Proxmox is a trademark of Proxmox Server Solutions GmbH.