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[KB326]Troubleshooting WebVue and WST issues on Windows Server 2003

Tags: Web Services, WebScheduler, Windows Terminal Server

15 years ago
By RM
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Applies to:WebVue versions supplied with PcVue version 11.2 and earlier.
WebVue versions supplied with PcVue version 12 onwards use different technology to which this article is not applicable.
This article contains obsolete references.

Summary:Logging on to WebVue fails.
WebScheduler Runtime unable to connect to SV32.

Solution:1.  Try to access the WebService description of one of the WST services. Open Internet Explorer and navigate to:
http://localhost/SessionContext/SessionContext.asmx.

If  you  encounter  an  access  violation  (something  like:  “Access  to  the  path
“C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\Temporary ASP.NET
Files is denied…”) the reason is the following:
On  Windows  Server  2003  the  default  account  ASP.NET  runs  under  is  the
process account ‘NETWORK SERVICE’ (of WWW services), not the ASPNET
user.  So  in  other  words,  you  need  to  give  these  permissions  for  the
NETWORK SERVICE account.

2.  Here is a short explanation of how to grant access to the temporary files folder to a certain user account:

The elegant way to repair an ASP.NET on IIS installation is to use the aspnet_regiis.exe utility provided
within the Framework directory. There’s a huge number of options, but the one we want for this
scenario is the “-ga” option to grant a user access to the IIS metabase and the directories required
(including the temporary directory)

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>aspnet_regiis.exe
Administration utility (2.0.50727) to install and uninstall ASP.NET on the
local machine.
Copyright (c) Microsoft Corporation. All rights reserved.

— ASP.NET REGISTRATION OPTIONS —
<…snip!…>

-ga <user>   Grant the specified user or group access to the IIS
metabase and other directories used by ASP.NET.

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727>aspnet_regiis.exe -ga “DOMAIN\USERNAME”

Related resources:

http://social.msdn.microsoft.com/Forums/en-US/asmxandxml/thread/fbc5c85c-2001-4a54-ba15-1182ebac0387


Created on: 23 Dec 2010 Last update: 07 Nov 2024