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[KB1285]Troubleshooting: PcVue closes after one hour

Tags: Diagnostic

1 hour ago
By LM
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Applies to:
PcVue started by a Windows scheduled task.
Summary:

If PcVue closes after approximately one hour, check whether a Windows scheduled task is used to start it.

A task configured to stop after one hour may also stop PcVue.

Details:

Cause

A scheduled task can be used to delay the start of PcVue, for example to give the computer time to reach a stable state. If the task’s settings limit its execution time to one hour, Windows may stop the task and close PcVue. A forced-stop setting may also be enabled.

Check the scheduled task

  1. Open Windows Task Scheduler.
  2. In Task Scheduler Library, locate the task that starts PcVue. Check its Actions tab if necessary.
  3. Open the task’s Properties and select the Settings tab.
  4. Check whether Stop the task if it runs longer than is selected and set to 1 hour, and whether If the running task does not end when requested, force it to stop is selected.
Scheduled task settings
Example of the problematic settings, shown in a French-language Windows interface. Both highlighted options are selected.

Resolution

  1. In the task’s Settings tab, clear Stop the task if it runs longer than.
  2. Also clear If the running task does not end when requested, force it to stop, if it is enabled and available.
  3. Click OK to save the task.
  4. Start PcVue using the scheduled task and confirm that it remains open beyond the previous one-hour limit.

Keep the existing startup delay if it is needed; changing these settings does not require removing it. If PcVue still closes, investigate other possible causes.

Created on: 11 Nov 2026