Knowledge Base

How to verify the integrity of downloaded files?

Prior to installing the software, it is important to check the integrity of the file(s) you have downloaded. When you received instructions for download from us, we included the file(s) SHA fingerprint. To ensure a file has not been corrupted, it is necessary to calculate the fingerprint of the file(s) you have downloaded in order to make sure it matches the one provided in the download instructions.

1. Open the Windows startup menu, type “Powershell” and press Enter to open a Powershell terminal.
2. Using the command CD, move to the directory where the downloaded installation media is located.
3. Run the following Powershell command where <filename> is the name of the downloaded file to verify and <hash> is the fingerprint provided separately.
   (Get-FileHash -Algorithm SHA256 -path “<filename>”).Hash -eq “<hash>”After a few seconds, you obtain an output indicating True if the fingerprint of the downloaded file matches the hash value provided, and False otherwise.For example, the following command to verify the Initial Release 16.0.0 Full iso file returns True:(Get-FileHash –Algorithm SHA256 -path “.\16.0.0_PcVue_FullDVD.iso”).Hash -eq “6C4D60CEBB1BE273D5A4F547D711A3E88F50BC220B068A17E6A2997A662F68C9”

We advise you to never launch an installation package if the fingerprint of the downloaded file does not match our reference. If they are different, we recommend retrying the download to rule out errors that may be due to network issues. If the fingerprints remain different, please inform us as soon as possible so we can take any necessary actions.1