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WebVue
Alarms
Audit and diagnostic
Communication interfaces
Configuration environment
Data acquisition
DataVue/Data Export
Development kits
General
Historical data
HMI
Known issues
Other Products
PcVue installation
PcVue miscellaneous
Real time data
Sample projects
Scripting
Security bulletin
SnapVue
System
TouchVue
UDC
Upgrade issues
Useful tools
Version Information
WebVue
[KB1119] WebVue and reverse proxy
Applies to:WebVue 12 onwards Summary:A reverse proxy is a type of server, usually placed in front of web servers. Unlike a proxy server that allows a user to access the […]
[KB1118] MailBox error function MsgSend
Applies to: PcVue 11 onwards Symptom: In the event viewer you get this message:“MailBox error: function MsgSend”It can appear hundred times. It means that at least one manager is no […]
[KB1117] Error 1706 in maintenance mode
Applies to: PcVue 10 onwards Summary: Unable to repair, modify, or patch, due to impossible access to the installation or reference media. Details: When the installation source media is a […]
[KB1116] Invalide license detected – Version not supported – Err 710106
Applies to: PcVue 12.0.7 to PcVue 12.0.13 Summary: You will get the following error message if you start PcVue version 12 (between 12.0.7 and 12.0.13) with a license coded for […]
[KB1115] How to restart Windows automatically in case of memory leak?
Applies to: PcVue 11 onwards Summary: This article explains how to restart Windows if a memory leak is present in a PcVue project. The origin of the memory leak may […]
[KB1114] How to filter events and continue to display users logon and logoff?
Applies to: PcVue 10 SP2 onwards Summary: Using the PcVue logviewer dialog box, it is possible to filter the events according to their nature while also displaying the connections and […]
[KB1113] Childcount use case in Application Architect
Applies to: PcVue 12 onwards Summary: In Application Architect expression engine, it is possible to count things like the number of templates that has been instantiated at a certain level […]
[KB1112] Silent Install FrontVue 15
Applies to:FrontVue 15. Summary:A silent installation is an installation that does not display messages or windows during its progress. This article covers silent installation of FrontVue version 15. The purpose […]
[KB1111] How to configure Syslog on PcVue
Applies to: PcVue 15 onwards Summary: Starting with version 15, PcVue supports Syslog, which allows to aggregate PcVue events into an IT monitoring system for analysis such as Windows Event […]
[KB1110] PcVue handle leak due to another software
Applies to: PcVue all versions Summary: PcVue handle leak due to a USB key sharing software. Details: Using USB Network Gate software version 9.1.2306 on the PC where PcVue […]
[KB1109] How to get JSON Objects from Array using Node-RED
Applies to: PcVue 15.0 Summary: When using Gateways with Node-RED intergrated in it, different manufacturers will have different versions of Node-RED installed on the Gateway and there would be […]
[KB1108] Installation error: 11.2 Log Files
Applies to: PcVue 11.2 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details:Most of files are created in the user temporary folder, when nothing else is specified. Some […]
[KB1107] Dashboard Workaround For WebVue
Applies to: PcVue 12.0.20 onwards Summary: Customer demands for Dashboard mimics are increasing. As such, this article provides a workaround by using animations and SCADA Basic to mimic the behaviour […]
[KB1106] Version and Compatibility of LonWorks software
Applies to:PcVue and LonWorks Summary:Information about different version and compatibility of LonWorks software, regarding PcVue version and also regarding Windows version. Details:To do a Lon configuration, you need a server […]
[KB1104] Sql Variables and Data Archiving
Applies to: PcVue15 onwards Summary: This article describes how to configure data archiving when you use Sql variables with row selection mode “All Rows” or “By Field Value”. […]
[KB1103] PcVue 12 – Software download
Applies to: PcVue 12 Summary: By following the information below, you can download the latest PcVue 12 or Patch (if available) Details: Download link PcVue 12 12.0.30_PcVue.iso : Download Hash (SHA1): […]
[KB1102] List full type=0 LinkEnd count=8192 max=8192 message
Applies to: PcVue all versions Symptom: The Event Viewer shows the following looped message “List full type=0 LinkEnd count=8192 max=8192” and sometimes PcVue crashes. Details: This is a specific case […]
[KB1101] Device from Ede file is not displayed
Applies to: All PcVue version. Symptom: After importing an EDE File, PcVue does not give the possibility to add a device. The device is not displayed in the list. Details: […]
[KB1100] Installation error: 15.0 Log Files
Applies to: PcVue 15.0 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details:All files are created in the User temporary folder. This folder is, more exactly, located on […]
[KB1099] Installation error: PcVue 12 Log Files
Applies to: PcVue 12 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details:All files are created in the User temporary folder. This folder is, more exactly, located on […]
[KB1098] Installation error: 11, 11.1 Log Files
Applies to: PcVue 11, PcVue 11.1 and PcVue 11.2 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details: Most of files are created in the user temporary folder, […]
[KB1097] Installation error: 10.0 Log Files
Applies to: PcVue 10.0 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details: The Log Files are found in the User’s temporary folder unless otherwise stated. By default these […]
[KB1096] Sql Variables – Avoid SQL Injections
Applies to: PcVue 15 onwards Summary: Embedding SQL scripting in PcVue is extremely powerful, but this feature can be exploited to perform a malicious act, erase data, read sensitive data […]
[KB1095] Silent Install PcVue 15
Applies to: PcVue 15. Summary: A silent installation is an installation that does not display messages or windows during its progress. This article covers silent installation of PcVue version 15. […]
[KB1094] How to extend Data Export limits
Applies to: PcVue 12.0.16 and onwards Summary: The default limits in Data Export are: 100 exports 10 pages for each export 100 variables for each trend page export These limits […]
[KB1093] Configure IZOT CT with PcVue
Applies to: PcVue 15.0 onwards Summary: This article explain the differents steps to configure a LON project using IzoT and PcVue. Required hardware : – 1 LIP : Router – […]
[KB1092] Configure NL220 with PcVue
Applies to: PcVue 11 Onwards Summary: This article explain the differents steps to configure a LON project using NL220 and PcVue. Required hardware:– 1 LIP : Router– PcVue 11 onwards […]
[KB1090] WebVue migration from 12 to 15
Applies to: PcVue 15 Summary: PcVue 15 comes with new mobility features and also improvements to WebVue. For these reasons it is mandatory to deploy your websites using the new […]
[KB1089] How to check if HDS is running before starting PcVue?
Applies to: PcVue 8.10 onwards Summary:It is not advised to start PcVue if the HDS has not stopped properly. The HDS can sometimes take a long time to stop because […]
[KB1085] PcVue 15 – Extra Documentation
Applies to: PcVue 15 This article was last updated to include information related to PcVue 15.1.0. Summary: This article contains the extra documentation supplied with PcVue 15. Details: Note: These […]
[KB1084] PcVue 15 – Online Help
Applies to: PcVue 15 This article was last updated to include information related to PcVue 15.1.0. Summary: This article contains the online help .chm files supplied with PcVue 15. Details: […]
[KB1083] PcVue 15 – Libraries and Demonstration projects
Applies to: PcVue 15 Summary: This article contains the pre-defined libraries and demonstration projects supplied with PcVue 15 in English, French and Chinese language. If you wish to use any […]
[KB1082] PcVue 15 – Release Information
Applies to:PcVue 15 This article was last updated to include information related to PcVue 15.2.12. Summary:This article contains the so-called “readme first” information and the Release Notes for PcVue 15. […]
[KB1081] The Update – PcVue 11.2 is now available
The Update – PcVue 11.2 is now available for download on our knowledge base 11.2 – software download (Knowledge base account is mandatory). This version includes bug fixes. Please refer to […]
[KB1079] BUFTOEXCEL migration issue on version 12
Applies to: PcVue 12 onwards Summary: The Scada Basic BUFTOEXCEL instruction has appeared in version 11.1. However in version 11.1 and 11.2 the APPEND mode is not a real APPEND […]
[KB1078] WebVue HTML5 – Extended URL
Applies to: PcVue 12 and onwards Summary: In this article we describe how to use an extended URL to access your Web features. Details: In order to have an extended […]
[KB1076] Security bulletin 2020-1
Overview: ARC Informatique is aware of security vulnerabilities affecting PcVue. The affected component is the interface between the Web & Mobile back end and the web services hosted in Microsoft […]
[KB1074] EXPORT_LOG and EXPORT_TREND sample project
Applies to: PcVue 12 onward Summary: This project is testing the 2 scada basic instructions EXPORT_LOG and EXPORT_TREND and their respective modes. The buttons in EXPORT_LOG mimic generate the file […]
[KB1073] LoRaWAN Multitech Gateway
Applies to:PcVue version 12 onwards (LoRaWAN reading) PcVue version 15 onwards (LoRaWAN writing) Summary:This article gives all the information and files needed to connect to the Multitech(MultiConnect Conduit) LoRaWAN gateway. […]
[KB1072] PcVue as a service – service doesn’t restart PcVue after crash
Applies to: PcVue 11.2 onwards Summary: By default, the SV Core Daemon service will terminate gracefully if sv32.exe process terminates intentionally or unexpectedly. This article explains how to configure it […]
[KB1071] Networking compatibility issue between version 12 and version 11.2.6086 (from 05/08/2019) and higher
Applies to: PcVue 12.0.7 to PcVue 12.0.15 Summary: This issue generates a memory leak on an acquisition server station running a version between 11.2.6086 and 11.2.6093 communicating with a client […]
[KB1070] LoRaWAN Kerlink Gateway
Applies to: PcVue version 12 onwards (LoRaWAN reading) PcVue version 15 onwards (LoRaWAN writing) Summary: This article gives all the information and files needed to connect to the Kerlink (Wirnet […]
[KB1069] WebVue Window title
Applies to: WebVue HTML5 : PcVue 12 and PcVue 15. Summary: This article explains how to change manually the size of a window’s title on WebVue. Details: By default, the […]
[KB1068] WebVue HTML5 – Resolution configuration
Applies to:PcVue 12 onwards Summary:In this article we describe how to optimize Web resolution in your Web browser regarding your PcVue resolution. Details:The Fit rendering to the web browser viewport is a […]
[KB1067] Real time variable tracking library
Applies to: PcVue 12 onwards Summary: Since version 7 of PcVue, there is a grid component that can be used for monitoring real-time variables. Here is a library to facilitate […]
[KB1066] SMS sending
Applies to: PcVue 11.2 update 5 and PcVue 12. Summary: The following Modems have been validated for use with PcVue to generate SMS messages. MULTITECH MTC-G3-B08: (obsolete) Type – GPRS-SMS OS […]
[KB1064] Deploy a Website wih multiple network interfaces
Applies to: PcVue 12 onwards Summary: This article describes how to deploy a Website when having the frontend (IIS) and backend (PcVue) in separated networks using multiple network interfaces or […]
[KB1063] WebVue access – unmanaged network
Applies to: PcVue 12 onwards Summary: This article explains how to make WebVue work when the web server is configured on an unmanaged network.You will find in the attached document […]
[KB1062] Custom display scaling settings on Windows
Applies to: PcVue Symptom: On its own, Windows is able to configure automatically the size of text, apps, and other items by setting Scale and layout parameter to a different […]
[KB1061] Tech Alert – Installing Dream Report on Windows 10 2004
Applies to: DreamReport versions up to and including 5.0 R20-1 Summary: This article describes a situation where Dream Report installation exhibits unexpected behavior when used with the Microsoft Windows 10 […]