




Useful tools

























[KB1243] How to configure a database transactional replication
Document attached: How to configure SQL replication SQL script attached: DBO.MSrepl_error: SQL query for trigger creation
[KB1232] Replication of two SQL Data Base
The architecture : PcVue Configuration:You can configure two databases for each instance, assigning them different names, while ensuring that the table names remain identical across both databases.Below is an example […]
[KB1242] SQL Server Native Replication (Standard edition)Template
See attached pdf document. Download attachments: KB1242.pdf
[KB1241] SQL Server Native Replication (Enterprise Edition)
See attached pdf document. Download attachments: KB1241.pdf
[KB1221] Cassandra provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. Apache Cassandra is commonly used by large organizations for applications such as social media, […]
[KB1075] How to create a sample project
To use this project, you will need to :1/ Unzip the attachment in your USR folder.2/ Rename the project according to your needs.3/ Start the project and modify the window […]
[KB1235] Oracle 21c with UDC
First, you need to download 3 installers: The server, the ADO.net provider and a GUI client for easy testing Oracle XE installation steps :– Unzip the OracleXE213_Win64.zip archive and run […]
[KB1219] EmVue v1 – Software download
Download link EmVue v1 EmVue_1.1.180.iso : Download Hash (SHA256) : 777343936F0D13EB827F55CA246AAC54FFF9074A3D9B8F72D73BD647BFB3310F How to verify the integrity of downloaded files? Prior to installing the software, it is important to check the integrity of […]
[KB1218] EmVue v1 – Release Information
Key features – An overview of the key features in version 1 Initial Release (1.0) What’s new in 1.1 – An overview of the main new features in the Release […]
[KB1237] Adding a Development station to a Multi-station Architecture
The DEV station remains passive under normal conditions but can be temporarily activated for testing purposes. Here are the steps to add a DEV station to a multi-station architecture: Configuration: […]
[KB1236] Not possible to archive in SQL database
If the traces are activated you could have this kind of error: CSchTable::AbleToWrite on ‘TRENDTABLE1′ is FALSE ID=’2’ Here’s what we recommend you check in this case: Is the database […]
[KB1233] Optimisations for SQL database archiving with HDS
1. Dedicated disk for mdf file Objective: Improve database performance by isolating data files (mdf) on a dedicated disk. Action: Configure the system so that mdf files are stored on […]
[KB1231] Error loading the Application Architect configuration
This type of message appears when there are inconsistencies in the project configuration. An error message is systematically displayed in the event viewer: The error indicates the blocking point for […]
[KB1230] Protected: [Draft] How to import proprietary unit trends into HDS database
There is no excerpt because this is a protected post.
[KB1188] PcVue 16 – Software and License Utility download
[KB1228] DIMO Maint MX provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution that interacts with DIMO Maint MX and retrieves information on […]
[KB1224] Salesforce provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to connect Salesforce Platform to PcVue to get data from CRM […]
[KB1225] Telegram provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to Send message with emoji, bolt, italic… Send command, inline keyboards… […]
[KB1226] Twilio provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to send an SMS from a data center or a Cloud […]
[KB1227] X provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to create or send a tweet. Status: This provider has the […]
[KB1223] Netatmo provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to access famous Netatmo IoT platform and Netatmo partner from PcVue. […]
[KB1222] Operat provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to publish energy consumption in the tertiary sector from PcVue. Status: […]
[KB1220] Automatic Acknowledgment of Alarms with the Same Priority
Applies to: PcVue – Multiple versions Summary: This article explains how to modify the PARAM.DAT file, specifically the COLORWDWALARM lines, to enable automatic acknowledgment of alarms at the same level. […]
[KB1216] Sofrel OPC UA Server Validation Results
Applies to: PcVue 16.1 and later Summary: This article contains the results from validation tests of the Sofrel OPC UA Server v2.20.27 and PcVue. Originator: ELCH Details: This guide contains […]
[KB1130] HDS Files format PcVue 15
Applies to: PcVue 15 onwards Summary: This document describes the content of each HDS configuration files.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is only […]
[KB1131] HDS diagnostics
Applies to: PcVue 15 onwards Summary: This article proposes different ways to diagnose proper functioning of HDS.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is […]
[KB1129] HDS Files list
Applies to: PcVue 15 onwards Summary: This article lists all the files managed by the HDS.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is only […]
[KB1211] How to import a local library into a PcVue project
Applies to: PcVue 12 onwards Summary: Here are the steps to import an existing library into a project. Details: To integrate an existing library into your project, you will have […]
[KB1212] How to display the networking architecture in a PcVue mimic?
Applies to: PcVue 16 onwards Summary: Whenever you create a PcVue multi-station project, you logically want to display real-time information from all stations in a dedicated view. For […]
[KB1214] PcVue Automatic Deployment
Applies to: PcVue 16.2 onwards Summary: How to install or update PcVue on a complete architecture in a more efficient way? This article describes the procedure to automatize the deployment […]
[KB1205] Migrating a PcVue project containing LON communication
Applies to: PcVue 15 onwards Summary: Prerequisites for migrating a PcVue project containing LON communication. Details: Prerequisites to take into account: – Plan for updating the LON license (LON server […]
[KB1197] Security Alerts
Despite the strict methods and precautions employed when designing, developing and packaging our products, security vulnerabilities may occur. This page lists all known security alerts on products designed by ARC […]
[KB1172] SQLite Provider – Installation tutorial
Applies to: PcVue 16 Summary: SQLite is probably one of the most used database engine. But SQLite editor does no more share installer (.msi).However it is possible to […]
[KB1213] PcVue as a Service – Open Application Explorer
Applies to: PcVue 11.2 onwards Summary: Since PcVue is able to run as a Windows service the use of options in AIExplorer command line becomes very useful. We will describe […]
[KB1203] CPU at 100% with in web Navigator using Webvue in a VM
Applies to: PcVue 16 onwards Summary: With PcVue 16, WebVue uses WebGL technologie. By default, WebVue tries to refresh the whole WebGL view at the refresh rate of the screen, […]
[KB1202] How to disable the native menu in WebVue
Applies to: PcVue 16 (Not included in V15.2.6, but should be available in the next uptdate) Summary: This article aims to show how to disable the native menu in WebVue: Details: […]
[KB1201] Could not load type ‘System.ServiceModel.Activation.HttpModule’ from assembly
Applies to: WebVue, Web Services using IIS Symptom: While trying to access WebVue, or a PcVue Web Services page, or testing web functionalities with the SvWebDiag tool, this error appears: […]
[KB1194] How to create an Exprv.dat file with the Application Architect
Applies to: PcVue 12 onwards Summary: This article explains how to create an Exprv.dat or another file with the Application Architect. Details: In the following example, the expressions are used to […]
[KB1193] JSON provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider allows interaction between JSON files and PcVue. Status: This provider has the status: Release […]
[KB1192] Excel provider – Version 1
Applies to: PcVue 15.2 onwards Summary: This article contains attached files at the end. This provider allows interaction between Excel files and PcVue. Status: This provider has the status: Release […]
[KB1191] Cosmos DB Provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider will allow direct interaction with the NoSQL database engine provided by Microsoft in SaaS […]
[KB1190] WebVue good practices
Applies to:PcVue 12, 15 and 16 Summary:This article aims to provide some best practices for the deployment of WebVue. Everything in this article, from the introduction to the end is […]
[KB1187] PcVue 16 – Extra Documentation
Applies to: PcVue 16 This article was last updated to include information related to PcVue 16.0.0. Summary: This article contains the extra documentation supplied with PcVue 16. Details: Note: These […]
[KB1186] PcVue 16 – Libraries and Demonstration projects
Applies to: PcVue 16 Summary: This article contains the pre-defined libraries and demonstration projects supplied with PcVue 16 in English, French, Russian and Chinese language. If you wish to use […]
[KB1183] REST provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider allows direct interaction with a multitude of REST API. Note that some APIs do […]
[KB1184] PcVue 16 – Release Information
Applies to: PcVue 16 This article was last updated to include information related to PcVue 16.2.0. Summary: This article contains the so-called “readme first” information for PcVue 16. Files attached […]
[KB1182] CSV provider – Version 1
Applies to: PcVue 15.2 onwards Summary: This article contains attached files at the end. This provider allows interaction between csv files and PcVue. Status: This provider has the status: Release […]
[KB1185] FrontVue 16 – Release Information
Applies to: FrontVue 16 This article was last updated to include information related to FrontVue 16.0.0. Summary: This article contains the so-called “readme first” information for FrontVue 16. Files attached […]
[KB1174] RTE Ecowatt Provider – Version 1
Applies to: PcVue 15.2 onwards Summary: Véritable météo de l’électricité, Ecowatt qualifie en temps réel le niveau de consommation des Français. A chaque instant, des signaux clairs guident le consommateur […]
[KB1173] Networking errors: The remote client station is not configured in local station
Applies to: PcVue 12 onwards. Summary: This article describes a simple issue we can encounter sometimes between two PcVue stations. Note that there is a more generic article about understanding […]
[KB1241] SQL Server Native Replication (Enterprise Edition)
See attached pdf document. Download attachments: KB1241.pdf
[KB1147] How to emulate SnapVue or TouchVue on a Mac or Windows OS?
Applies to: PcVue 15 onwards and its associated SnapVue version. Caution: This article is internal. The tool described in this article has not been qualified officially but could be used for […]
[KB1136] Display system information on the desktop
Applies to: Windows 7 SP1 onwards Summary: We often need to check ressources / session information of our computer. For example the IP address, the name, the logged in user, […]
[KB1060] How to set a TFTP server up
Applies to: All needs related to TFTP file transfers Summary: This article describes the way to set a TFTP server up in Microsoft Windows environment. We’ll use here PumpKIN freeware. […]
[KB1055] Using regular expressions with advanced text editor
Applies to: PcVue all versions supporting ascii format for mimics Summary: This article explains how to use regular expressions to modify a set of text files and thus save a […]
[KB717] Sentinel troubleshooting guide
Applies to: Sentinel keys (SuperPro, UltraPro, Sentinel Hardware Keys). Symptom: This guide is intended to assist our end-users troubleshoot issues with Sentinel keys. This guide provides in-depth troubleshooting of Sentinel […]
[KB712] Licence Utility
Applies to: PcVue up to and including version 11.0. Summary: How to use LicenceUtility.exe, a standalone utility to read and report the contents of a PcVue licence dongle. Details: To […]
[KB644] Network analyzer tool : Wireshark (and Wireshark for BACnet)
Applies to: Pcvue all versions. Summary: This article contains 2 documents which may help to use Wireshark particularly with BACnet. Details: Wireshark is the software tool used to analyze […]
[KB547] Remote License Manager
Applies to: Remote License Manager all versions. Summary: The Remote License Manager is a software tool that allows you to upgrade / update your PcVue protection key (dongle) without returning […]
[KB505] How to share a physical com port on the same computer
Applies to: PcVue all versions Summary: This article describes how duplicate a physical Com port, or share a virtual Com port, on the same computer. For example to make a […]
[KB345] Sentinel SuperPro/UltraPro and Sentinel Hardware Keys
Applies to: PcVue all versions. Summary: Troubleshooting installation of the driver for the Sentinal protection key. Details: See attached file supplied by the protection key manufacturer. Download attachments: SafeNet20sentinel20Trouble20shooting20Guide.pdf
[KB337] How to print a document on a specific Printer
Applies to: PcVue all versions. While the basic content of this article remains valid, details may have changed since it was written. Summary: A way to print a document on […]
[KB333] How to include/exclude configuration files in the varexp.dat file?
Applies to: PcVue version 8.10 onwards Summary: Since PcVue version 8.10, it has not been possible include additional configuration files in the Varexp.dat file. When creating a new project all […]
[KB332] Compatibility of Sentinel SuperPro XM and PcVue
Applies to: PcVue all versions. Summary: As from PcVue 8.10 a new protection key, the Sentinel SuperPro XM, is used. Details: For security reasons, as from PcVue 8.10 a new […]
[KB309] Sentinel protection installation: Minimum requirements for PcVue when using an USB dongle
Applies to: PcVue versions 8.00, 8.10 and 8.2. Summary: This article describes: What is installed from Sentinel Safenet software, with standard PcVue installation Known issues about sentinel driver installation and […]
[KB308] Sentinel driver issue at Windows startup
Applies to: PcVue versions with support for Windows XP and Server 2003. Summary: How to load Sentinel driver at Windows startup Details: When you want to start PcVue at Windows […]
[KB304] Remote License errors
Applies to: PcVue all versions. Summary: While trying to update a licence key using the Remote License Manager the following errors may appear. Details: Error 3 – Key not detected […]
[KB302] A solution to redundant on-line printing in PcVue
Applies to: PcVue version 7.20d SP3 onwards. Summary: This document is intended for providing a solution to redundant on-line printing using PcVue. The architecture in a schema is first given […]
[KB274] Final blank page with on line printing using network printers
Applies to: PcVue all versions. Summary: When printing to a network printer, a blank page may be printed at the end of the print job. This can occur if the […]
[KB266] Cleanup sentinel drivers
Applies to: PcVue all versions. This article contains obsolete references. Summary: When you uninstall sentinel driver the registry is not always completely clean. Details: It’s necessary to clean it, using […]
[KB255] Serial Printer Wiring
Applies to: PcVue all versions. Summary: This article describes the wiring of a serial printer cable. Details: The wiring connections are as follows: DB9 DB25 DB25 DB9 […]
[KB224] Printer Status
Applies to: PcVue version 6.04d onwards. Summary: This article explains how to obtain the printer status in PcVue Details: To be able to obtain printer status in PcVue in the […]
[KB223] Printing in landscape format with a HP DeskJet printer via the PcVue Print Spooler
Applies to: PcVue version 6.10 onwards.While the basic content of this article remains valid, details may have changed since it was written. Summary: This article is about printing through an […]
[KB222] Form feed and line feed for printing
Applies to: PcVue all versions. Summary: This article describes how to send a form feed or line feed command sequence to a printer. Details: You can send a form feed […]
[KB217] USB Sentinel driver version compatability
Applies to: PcVue versions 8.00, 8.10 and 8.10 SP1. Summary: This article describes compatibility problems with installing different versions of the USB Sentinel drivers. Details: The versions of the Sentinel […]
[KB216] Test the SENTINEL Key without PcVue
Applies to: PcVue versions 7.10 onward with support for Windows XP, 2000 and NT. Sentinel Driver since version 5.41. The basic content of this article may also be applicable to […]
[KB215] Sentinel SuperPro key with Windows XP
Applies to: PcVue all versions with support for Windows XP. This article contains obsolete references. Summary: In Windows XP, the Sentinel System Driver may not recognize the Sentinel SuperPro protection […]
[KB133] Installing Earlier Versions of the Sentinel Protection Key Drivers
Applies to: PcVue all versions.While the basic content of this article remains valid, details may have changed since it was written. Summary: This article describes how to solve a problem […]
[KB132] Installing Later Versions of the Sentinel Protection Key Drivers
Applies to: PcVue version 8.10. Summary: This article describes ways of installing the SafeNet Sentinel software when an earlier version, 7.20x or 8.00, is or was present. Details: When you […]