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[KB1238] PcVue EV Charge solution description
Please see the attached files: PcVue EV Charge Kit – Description EN PcVue EV Charge Kit – Description FR
[KB1237] Adding a Development station to a Multi-station Architecture
The DEV station remains passive under normal conditions but can be temporarily activated for testing purposes. Here are the steps to add a DEV station to a multi-station architecture: Configuration: […]
[KB1236] Not possible to archive in SQL database
If the traces are activated you could have this kind of error: CSchTable::AbleToWrite on ‘TRENDTABLE1′ is FALSE ID=’2’ Here’s what we recommend you check in this case: Is the database […]
[KB1233] Optimisations for SQL database archiving with HDS
1. Dedicated disk for mdf file Objective: Improve database performance by isolating data files (mdf) on a dedicated disk. Action: Configure the system so that mdf files are stored on […]
[KB1231] Error loading the Application Architect configuration
This type of message appears when there are inconsistencies in the project configuration. An error message is systematically displayed in the event viewer: The error indicates the blocking point for […]
[KB1230] Protected: [Draft] How to import proprietary unit trends into HDS database
There is no excerpt because this is a protected post.
[KB1188] PcVue 16 – Software and License Utility download
[KB1228] DIMO Maint MX provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution that interacts with DIMO Maint MX and retrieves information on […]
[KB1224] Salesforce provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to connect Salesforce Platform to PcVue to get data from CRM […]
[KB1225] Telegram provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to Send message with emoji, bolt, italic… Send command, inline keyboards… […]
[KB1226] Twilio provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to send an SMS from a data center or a Cloud […]
[KB1227] X provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to create or send a tweet. Status: This provider has the […]
[KB1223] Netatmo provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to access famous Netatmo IoT platform and Netatmo partner from PcVue. […]
[KB1222] Operat provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to publish energy consumption in the tertiary sector from PcVue. Status: […]
[KB1219] EmVue v1 – Software download
Applies to: EmVue v1 Summary: By following the information below, you can download the latest EmVue v1. Details: Download link EmVue v1 EmVue_1.0.162.iso : Download Hash (SHA256) : 8A4343BC8044762E1CE7FC8A22602897DC346DA38F7672D4B810FB6367953F01 How to verify […]
[KB1218] EmVue v1 – Release Information
Applies to: EmVue v1 This article was last updated to include information related to EmVue 1.0.162. Summary: This article contains the so-called “readme first” information for EmVue v1. […]
[KB1216] Sofrel OPC UA Server Validation Results
Applies to: PcVue 16.1 and later Summary: This article contains the results from validation tests of the Sofrel OPC UA Server v2.20.27 and PcVue. Originator: ELCH Details: This guide contains […]
[KB1130] HDS Files format PcVue 15
Applies to: PcVue 15 onwards Summary: This document describes the content of each HDS configuration files.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is only […]
[KB1131] HDS diagnostics
Applies to: PcVue 15 onwards Summary: This article proposes different ways to diagnose proper functioning of HDS.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is […]
[KB1129] HDS Files list
Applies to: PcVue 15 onwards Summary: This article lists all the files managed by the HDS.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is only […]
[KB1211] How to import a local library into a PcVue project
Applies to: PcVue 12 onwards Summary: Here are the steps to import an existing library into a project. Details: To integrate an existing library into your project, you will have […]
[KB1212] How to display the networking architecture in a PcVue mimic?
Applies to: PcVue 16 onwards Summary: Whenever you create a PcVue multi-station project, you logically want to display real-time information from all stations in a dedicated view. For […]
[KB1214] PcVue Automatic Deployment
Applies to: PcVue 16.2 onwards Summary: How to install or update PcVue on a complete architecture in a more efficient way? This article describes the procedure to automatize the deployment […]
[KB1205] Migrating a PcVue project containing LON communication
Applies to: PcVue 15 onwards Summary: Prerequisites for migrating a PcVue project containing LON communication. Details: Prerequisites to take into account: – Plan for updating the LON license (LON server […]
[KB1197] Security Alerts
Despite the strict methods and precautions employed when designing, developing and packaging our products, security vulnerabilities may occur. This page lists all known security alerts on products designed by ARC […]
[KB1172] SQLite Provider – Installation tutorial
Applies to: PcVue 16 Summary: SQLite is probably one of the most used database engine. But SQLite editor does no more share installer (.msi).However it is possible to […]
[KB1213] PcVue as a Service – Open Application Explorer
Applies to: PcVue 11.2 onwards Summary: Since PcVue is able to run as a Windows service the use of options in AIExplorer command line becomes very useful. We will describe […]
[KB1203] CPU at 100% with in web Navigator using Webvue in a VM
Applies to: PcVue 16 onwards Summary: With PcVue 16, WebVue uses WebGL technologie. By default, WebVue tries to refresh the whole WebGL view at the refresh rate of the screen, […]
[KB1202] How to disable the native menu in WebVue
Applies to: PcVue 16 (Not included in V15.2.6, but should be available in the next uptdate) Summary: This article aims to show how to disable the native menu in WebVue: Details: […]
[KB1201] Could not load type ‘System.ServiceModel.Activation.HttpModule’ from assembly
Applies to: WebVue, Web Services using IIS Symptom: While trying to access WebVue, or a PcVue Web Services page, or testing web functionalities with the SvWebDiag tool, this error appears: […]
[KB1194] How to create an Exprv.dat file with the Application Architect
Applies to: PcVue 12 onwards Summary: This article explains how to create an Exprv.dat or another file with the Application Architect. Details: In the following example, the expressions are used to […]
[KB1193] JSON provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider allows interaction between JSON files and PcVue. Status: This provider has the status: Release […]
[KB1192] Excel provider – Version 1
Applies to: PcVue 15.2 onwards Summary: This article contains attached files at the end. This provider allows interaction between Excel files and PcVue. Status: This provider has the status: Release […]
[KB1191] Cosmos DB Provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider will allow direct interaction with the NoSQL database engine provided by Microsoft in SaaS […]
[KB1190] WebVue good practices
Applies to:PcVue 12, 15 and 16 Summary:This article aims to provide some best practices for the deployment of WebVue. Everything in this article, from the introduction to the end is […]
[KB1187] PcVue 16 – Extra Documentation
Applies to: PcVue 16 This article was last updated to include information related to PcVue 16.0.0. Summary: This article contains the extra documentation supplied with PcVue 16. Details: Note: These […]
[KB1186] PcVue 16 – Libraries and Demonstration projects
Applies to: PcVue 16 Summary: This article contains the pre-defined libraries and demonstration projects supplied with PcVue 16 in English, French, Russian and Chinese language. If you wish to use […]
[KB1183] REST provider – Version 1
Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider allows direct interaction with a multitude of REST API. Note that some APIs do […]
[KB1184] PcVue 16 – Release Information
Applies to: PcVue 16 This article was last updated to include information related to PcVue 16.2.0. Summary: This article contains the so-called “readme first” information for PcVue 16. Files attached […]
[KB1182] CSV provider – Version 1
Applies to: PcVue 15.2 onwards Summary: This article contains attached files at the end. This provider allows interaction between csv files and PcVue. Status: This provider has the status: Release […]
[KB1185] FrontVue 16 – Release Information
Applies to: FrontVue 16 This article was last updated to include information related to FrontVue 16.0.0. Summary: This article contains the so-called “readme first” information for FrontVue 16. Files attached […]
[KB1174] RTE Ecowatt Provider – Version 1
Applies to: PcVue 15.2 onwards Summary: Véritable météo de l’électricité, Ecowatt qualifie en temps réel le niveau de consommation des Français. A chaque instant, des signaux clairs guident le consommateur […]
[KB1173] Networking errors: The remote client station is not configured in local station
Applies to: PcVue 12 onwards. Summary: This article describes a simple issue we can encounter sometimes between two PcVue stations. Note that there is a more generic article about understanding […]
[KB1170] Using a PcVue Date Time Picker
Applies to: PcVue 12 onwards Summary: A Date and Time Picker is an input field for selecting both a date and a time.This article describes how to deploy a date […]
[KB1169] ADO.Net Providers installation procedure
Applies to: PcVue Summary: This article explains in general how to install a ADO.Net Provider for PcVue. It applies to all Providers, if one Provider requests a special setup a […]
[KB1168] OpenWeatherMap provider – Version 1
Applies to: PcVue 15.2 onwards Summary: This article contains attached files at the end. This provider allows to get weather information. Status: This provider has the status: […]
[KB1167] Secure PcVue Mail Sender for O365
Applies to: PcVue 11.2 onwards Summary: Starting October 1, 2022, Microsoft did strengthen authentication for access to Microsoft 365 (formerly Office 365) email accounts by making combined enrollment, also called […]
[KB1166] How to open a pdf from WebVue
Applies to: PcVue 12 onwards Summary: This project demonstrate how to open a pdf either from PcVue or from WebVue. Details: 1. With PcVue you can copy the pdf file […]
[KB1164] Security bulletin 2022-5 – IEC 61850 client driver and ICCP/TASE.2 interface vulnerabilities
Overview: ARC Informatique is aware of a security vulnerability affecting PcVue. The affected components are the IEC 61850 client driver and ICCP/TASE.2 interface. This bulletin describes the immediate security measures […]
[KB1161] PcVue workspace adaptation on Windows resolution change
Applies to: PcVue version 12.0 onwards Summary: The decrease of Windows resolution makes PcVue reduce its workpace. How to readapt PcVue worspace if Windows resolution increases ? Details: A Typical […]
[KB1237] Adding a Development station to a Multi-station Architecture
The DEV station remains passive under normal conditions but can be temporarily activated for testing purposes. Here are the steps to add a DEV station to a multi-station architecture: Configuration: […]
[KB1205] Migrating a PcVue project containing LON communication
Applies to: PcVue 15 onwards Summary: Prerequisites for migrating a PcVue project containing LON communication. Details: Prerequisites to take into account: – Plan for updating the LON license (LON server […]
[KB1149] Register LonWorks catalogs
Applies to: PcVue 15 onwards Summary: Problem when declaring a new LON node: If after installing version of IZOT Net Server and PcVue, you are unable to declare a new LON node […]
[KB1106] Version and Compatibility of LonWorks software
Applies to: PcVue and LonWorks Summary: Information about different version and compatibility of LonWorks software, regarding PcVue version and also regarding Windows version. Details: To do a Lon configuration, you […]
[KB1093] Configure IZOT CT with PcVue
Applies to: PcVue 15.0 onwards Summary: This article explain the differents steps to configure a LON project using IzoT and PcVue. Required hardware : – 1 LIP : Router – […]
[KB1092] Configure NL220 with PcVue
Applies to: PcVue 11 Onwards Summary: This article explain the differents steps to configure a LON project using NL220 and PcVue. Required hardware:– 1 LIP : Router– PcVue 11 onwards […]
[KB1073] LoRaWAN Multitech Gateway
Applies to: PcVue version 12 (LoRaWAN reading) PcVue version 15 onwards (LoRaWAN writing) Summary: This article give all the information and files needed to connect to the Multitech(MultiConnect Conduit) […]
[KB1070] LoRaWAN Kerlink Gateway
Applies to: PcVue version 12 onwards. Summary: This article give all the information and files needed to connect to the Kerlink (Wirnet iStation) LoRaWAN gateway. Please refer to the .pdf […]
[KB1037] Using Telnet to validate a socket
Applies to: PcVue all versions. Summary: This article explains how to validate a TCP/IP socket on a specific port using telnet. If the ping works but you still got problem […]
[KB1014] Labels for Adeunis TIC
Applies To: PcVue version 12 onwards Adeunis IoT Configurator 1.4.1 Summary: Find a movie to add to know TIC label. TIC is an Adeunis device to display the electric […]
[KB1013] LoRaWAN driver
Applies to: PcVue version 12 onwards. Summary: This article give all the information and files needed to connect to the Multitech LoRaWAN gateway. Please refer to the .pdf documentation attached for […]
[KB1007] IEC 61850 – How to send a control (to finish)
Applies to: PcVue 10.0 onwards Summary: This article describes the way to configure a controllable variable Details: A controllable logical node will contain the specific functional constraint “CO”.This functional constraint […]
[KB1006] Connect to an Adeunis IoT device
Summary: Find a movie to add and connect an Adeunis IoT device in PcVue. PcVue version 12 onwards. Find a movie to add device in Application Architect with the […]
[KB1005] Change battery in Adeunis device
Summary: Find a movie to focus on the replace battery. Find a movie to manipulate a magnet and battery.
[KB1004] Do a join and wake up Adeunis Device
Summary: Find a movie to focus on the join between an Adeunis IoT device and Multitech Gateway. Find a movie to manipulate a magnet and the IoT device if […]
[KB1003] Connect to the webrowser Multitech Gateway
Applies to minimum: PcVue 12 Multitech Conduit firmware 1.6.4 Summary: This article explains how to connect to the Multitech Webbrowser Details: To access to the web interface Multitech gateway, follow differents […]
[KB874] LEGACY DATA ACQUISITION DRIVERS
Summary: The following protocols were inherited from earlier versions of the Supervisor. Many have been validated for use with this version and are in regular use. However, before using one […]
[KB848] BACnet System Variables
Applies to: PcVue 11.2 only Summary: The method used for BACnet connectivity was changed for 11.2. The 11.2 help still contains status variable information for the previous connectivity method. The […]
[KB836] Problem when installing the BDS on Windows Server 2008R2
Applies to: PcVue 11.1 and earlier Summary: Problem when installing the BACnet Data Server on Windows Server 2008R2.Orginator: BO Details: After PcVue installation the the BDS is completely not installed. […]
[KB805] BDS Admin Error Message
Applies to: PcVue 11.1 and earlier Summary: BDS Admin Error Message Details: If you use the Startup Type Automatic for the BACnet DataServer service you may, under some conditions, see […]
[KB804] How to configure Fetch/Write communication for the S7-1500
Applies to: All version of PcVue supporting the Siemens Master driver. Summary: How to configure Fetch/Write communication via a CP1543-1 for the S7-1500. Originator: BO Details: This article shows you […]
[KB781] LonWorks Optimization
Applies to: All PcVue versions with LonWorks communication Summary: The first step to optimize your LonWorks communication Details: 1. In project settings you must ensure that the property Permanent […]
[KB783] Modbus functions used according to frame data type
Applies to: PcVue prior version 16 Summary: This article gives the correspondance between the Modbus Ip function used and the PcVue Frame data type Details: Please find the correspondance table […]
[KB733] Double mapping on a CIMWAY frame
Applies to: PcVue 10.0 SP1, 11.0 onwards Summary: Double mapping on a CIMWAY frame.Originator: EM Details: It is now possible to map two variables to the same item […]
[KB724] SAIA Solution not to install the full PG5 suite
Applies to: Any PcVue version Summary: Making the SAIA driver works without installing PG5 suite Details: In order for the driver SAIA to work it is mentionned in the help […]
[KB688] Windows does not support Net DDE anymore.
Applies to: Windows XP and later. Summary: From Windows XP operating system, there is an uncompatibility issue regarding NetDDE. Details: NetDDE was removed from Windows XP, but was still available […]
[KB684] BACnet – Segmentation feature
Applies to: All PcVue version Summary: This article describes how the segmentation of BACnet messages works and how to manage it with Pcvue. Details: The segmentation is the possibility to […]
[KB679] How to configure Twincat Protocol
Applies to: All PcVue Versions including Twincat Protocol Summary: You will find attached, documentation explaining how to implement Twincat Protocol in PcVue Download attachments: Protocol TwinCATv1.2
[KB656] UCPT and SCPT variables
Applies to: PcVue all versions Summary: his article explains how to read Lonworks UCPT and SCPT tags from an equipment. Details: There are two methods : Using the SCADA verb […]
[KB653] BACnet Port conflict
Applies to: PcVue all versions.The BACnet implementation from PcVue version 11.2 onwards uses different technology to which this article is not applicable. Summary: The BACnet protocol, as with other protocols, […]
[KB652] COV limitation
Applies to: PcVue all versions.The BACnet implementation from PcVue version 11.2 onwards uses different technology to which this article is not applicable. Summary: Sometimes PcVue can no longer subscribe to […]
[KB651] How to use priority in the PcVue Modbus redundancy
Applies to: PcVue version 10.0 SP1 onwards. Summary: This article describes how to use priority in PcVue Modbus redundancy. PcVue Modbus TCP is able to manage redundancy of up to […]
[KB628] Communication with a Siemens S7-1200/1500
Applies to: PcVue version 10.0.The basic content of this article may also be applicable to other versions of PcVue although the detail may vary. Summary: How to communicate with a […]
[KB625] How to optimize/increase communication speed with a PLC
Applies to: PcVue all versions. Summary: How to improve communication when the status is e000. Details: A communication status of e000 means that frames are being scanned at a slower […]
[KB622] Using a Digi portserver with PcVue
Applies to: PcVue version 10.0.The basic content of this article may also be applicable to other versions of PcVue although the detail may vary. Summary: This article describes the problem […]
[KB602] BACNet Configuration in PcVue
Applies to: PcVue version 10.0 SP1 to version 11.1.The BACnet implementation from PcVue version 11.2 onwards uses different technology to which this article is not applicable. Summary: The way in […]
[KB598] BDSAdmin and DEMO MODE
Applies to: From PcVue version 9.0 to 11.1The BACnet implementation from PcVue version 11.2 onwards uses different technology to which this article is not applicable. Summary: Why is the BdsAdmin […]
[KB584] EDE file structure
Applies to: PcVue version 9.0 SP1 onwards Summary: As there is no standard to define structure of the EDE file, automation manufacturer provides their own EDE files. In some […]
[KB576] Example of communication between remote OPC Client and PcVue
Applies to: PcVue all versions Summary: This article explains how to configure communication between a remote OPC client and PcVue. Details: Context : This configuration has been implemented with two […]
[KB573] Offline configuration with BNDF file
Applies to : PcVue version 9.0 to version 11.1. BACnet communication in PcVue version 11.2 onwards uses different technology to which this article is not applicable. Summary : This article […]
[KB559] S7 ISO Error codes
Applies to: PcVue vesion 10.0 only Summary: The error codes, in the help for version 10.0 of PcVue, for the IP ISO S7 protocol are out of date. The following […]
[KB553] BACnet over LonTalk
Applies to: PcVue version 9.0 to version 11.1.BACnet communication in PcVue version 11.2 onwards uses different technology to which this article is not applicable. Summary: BACnet devices (equipment), connected via […]
[KB536] Modbus Plus Protocol
Applies to: PcVue version 10.0 (Build 2476) Summary: This article explains how to use Modbus Plus protocol with PcVue 10.0. Details: The Modbus Plus driver is not supplied with PcVue […]
[KB519] BACnet : variables status
Applies to: PcVue version 9.0 onwards.The BACnet implementation from PcVue version 11.2 onwards uses different technology to which this article is not applicable. Summary: You will find below, a reminder […]
[KB456] Lonworks increase limits of Network Variables (Nvs)
Applies to: PcVue version 6.10 onwards. Summary: How to increase the Lonworks limits in the Windows Registry for projects with more than 20000 tags. Details: Run (Windows + R) Windows […]
[KB443] How to connect to Siemens PLC simulator – PLCSim
Applies to: PcVue all versions. This article contains obsolete references. Summary: Link to a tool that allow PcVue to communicate with Siemens PLC simulation tools PLCSim Details: If you want […]