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Private

[KB1238] PcVue EV Charge solution description

Please see the attached files: PcVue EV Charge Kit – Description EN PcVue EV Charge Kit – Description FR

1204
Data acquisition

[KB1237] Adding a Development station to a Multi-station Architecture

The DEV station remains passive under normal conditions but can be temporarily activated for testing purposes. Here are the steps to add a DEV station to a multi-station architecture: Configuration: […]

1204
Historical data

[KB1236] Not possible to archive in SQL database

If the traces are activated you could have this kind of error: CSchTable::AbleToWrite on ‘TRENDTABLE1′ is FALSE ID=’2’ Here’s what we recommend you check in this case: Is the database […]

1204
Historical data

[KB1233] Optimisations for SQL database archiving with HDS

1. Dedicated disk for mdf file Objective: Improve database performance by isolating data files (mdf) on a dedicated disk. Action: Configure the system so that mdf files are stored on […]

1204
Configuration environment

[KB1231] Error loading the Application Architect configuration

This type of message appears when there are inconsistencies in the project configuration. An error message is systematically displayed in the event viewer: The error indicates the blocking point for […]

1204
Draft

[KB1230] Protected: [Draft] How to import proprietary unit trends into HDS database

There is no excerpt because this is a protected post.

1204
PcVue 16

[KB1188] PcVue 16 – Software and License Utility download

1204
UDC

[KB1228] DIMO Maint MX provider – Version 1

Applies to: PcVue 16 onwards Summary:   This article contains attached files at the end. This provider is a solution that interacts with DIMO Maint MX and retrieves information on […]

149
UDC

[KB1224] Salesforce provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to connect Salesforce Platform to PcVue to get data from CRM […]

149
UDC

[KB1225] Telegram provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to Send message with emoji, bolt, italic… Send command, inline keyboards… […]

149
UDC

[KB1226] Twilio provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to send an SMS from a data center or a Cloud […]

149
UDC

[KB1227] X provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to create or send a tweet. Status: This provider has the […]

149
UDC

[KB1223] Netatmo provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to access famous Netatmo IoT platform and Netatmo partner from PcVue. […]

149
UDC

[KB1222] Operat provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to publish energy consumption in the tertiary sector from PcVue. Status: […]

149
EmVue v1

[KB1219] EmVue v1 – Software download

Applies to: EmVue v1 Summary: By following the information below, you can download the latest EmVue v1. Details: Download link EmVue v1 EmVue_1.0.162.iso : Download Hash (SHA256) : 8A4343BC8044762E1CE7FC8A22602897DC346DA38F7672D4B810FB6367953F01 How to verify […]

926
EmVue v1

[KB1218] EmVue v1 – Release Information

Applies to:   EmVue v1 This article was last updated to include information related to EmVue 1.0.162. Summary:   This article contains the so-called “readme first” information for EmVue v1. […]

1015
Communication interfaces

[KB1216] Sofrel OPC UA Server Validation Results

Applies to: PcVue 16.1 and later Summary: This article contains the results from validation tests of the Sofrel OPC UA Server v2.20.27 and PcVue. Originator: ELCH Details: This guide contains […]

369
Historical data

[KB1130] HDS Files format PcVue 15

Applies to: PcVue 15 onwards Summary: This document describes the content of each HDS configuration files.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is only […]

0
Historical data

[KB1131] HDS diagnostics

Applies to: PcVue 15 onwards Summary: This article proposes different ways to diagnose proper functioning of HDS.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is […]

0
Historical data

[KB1129] HDS Files list

Applies to: PcVue 15 onwards Summary: This article lists all the files managed by the HDS.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is only […]

0
HMI

[KB1211] How to import a local library into a PcVue project

Applies to: PcVue 12 onwards Summary: Here are the steps to import an existing library into a project. Details: To integrate an existing library into your project, you will have […]

1204
Communication interfaces

[KB1212] How to display the networking architecture in a PcVue mimic?

Applies to:   PcVue 16 onwards Summary:   Whenever you create a PcVue multi-station project, you logically want to display real-time information from all stations in a dedicated view. For […]

1204
PcVue installation

[KB1214] PcVue Automatic Deployment

Applies to: PcVue 16.2 onwards Summary: How to install or update PcVue on a complete architecture in a more efficient way? This article describes the procedure to automatize the deployment […]

0
Data acquisition

[KB1205] Migrating a PcVue project containing LON communication

Applies to: PcVue 15 onwards Summary: Prerequisites for migrating a PcVue project containing LON communication. Details: Prerequisites to take into account: – Plan for updating the LON license (LON server […]

1204
Security bulletin

[KB1197] Security Alerts

Despite the strict methods and precautions employed when designing, developing and packaging our products, security vulnerabilities may occur. This page lists all known security alerts on products designed by ARC […]

31
UDC

[KB1172] SQLite Provider – Installation tutorial

Applies to:   PcVue 16 Summary:   SQLite is probably one of the most used database engine. But SQLite editor does no more share installer (.msi).However it is possible to […]

49
System

[KB1213] PcVue as a Service – Open Application Explorer

Applies to: PcVue 11.2 onwards Summary: Since PcVue is able to run as a Windows service the use of options in AIExplorer command line becomes very useful. We will describe […]

0
WebVue

[KB1203] CPU at 100% with in web Navigator using Webvue in a VM

Applies to: PcVue 16 onwards Summary: With PcVue 16, WebVue uses WebGL technologie. By default, WebVue tries to refresh the whole WebGL view at the refresh rate of the screen, […]

1314
WebVue

[KB1202] How to disable the native menu in WebVue

Applies to: PcVue 16 (Not included in V15.2.6, but should be available in the next uptdate) Summary: This article aims to show how to disable the native menu in WebVue: Details: […]

73
System

[KB1201] Could not load type ‘System.ServiceModel.Activation.HttpModule’ from assembly

Applies to: WebVue, Web Services using IIS Symptom: While trying to access WebVue, or a PcVue Web Services page, or testing web functionalities with the SvWebDiag tool, this error appears: […]

72
Configuration environment

[KB1194] How to create an Exprv.dat file with the Application Architect

Applies to: PcVue 12 onwards Summary: This article explains how to create an Exprv.dat or another file with the Application Architect. Details: In the following example, the expressions are used to […]

105
UDC

[KB1193] JSON provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider allows interaction between JSON files and PcVue. Status: This provider has the status: Release […]

53
UDC

[KB1192] Excel provider – Version 1

Applies to: PcVue 15.2 onwards Summary: This article contains attached files at the end. This provider allows interaction between Excel files and PcVue. Status: This provider has the status: Release […]

42
UDC

[KB1191] Cosmos DB Provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider will allow direct interaction with the NoSQL database engine provided by Microsoft in SaaS […]

22
WebVue

[KB1190] WebVue good practices

Applies to:PcVue 12, 15 and 16 Summary:This article aims to provide some best practices for the deployment of WebVue. Everything in this article, from the introduction to the end is […]

60
PcVue 16

[KB1187] PcVue 16 – Extra Documentation

Applies to: PcVue 16 This article was last updated to include information related to PcVue 16.0.0. Summary: This article contains the extra documentation supplied with PcVue 16. Details: Note: These […]

110
PcVue 16

[KB1186] PcVue 16 – Libraries and Demonstration projects

Applies to: PcVue 16 Summary: This article contains the pre-defined libraries and demonstration projects supplied with PcVue 16 in English, French, Russian and Chinese language. If you wish to use […]

79
UDC

[KB1183] REST provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider allows direct interaction with a multitude of REST API. Note that some APIs do […]

149
PcVue 16

[KB1184] PcVue 16 – Release Information

Applies to: PcVue 16 This article was last updated to include information related to PcVue 16.2.0. Summary: This article contains the so-called “readme first” information for PcVue 16. Files attached […]

1015
UDC

[KB1182] CSV provider – Version 1

Applies to: PcVue 15.2 onwards Summary: This article contains attached files at the end. This provider allows interaction between csv files and PcVue. Status: This provider has the status: Release […]

45
FrontVue 16

[KB1185] FrontVue 16 – Release Information

Applies to: FrontVue 16 This article was last updated to include information related to FrontVue 16.0.0. Summary: This article contains the so-called “readme first” information for FrontVue 16. Files attached […]

45
UDC

[KB1174] RTE Ecowatt Provider – Version 1

Applies to: PcVue 15.2 onwards Summary: Véritable météo de l’électricité, Ecowatt qualifie en temps réel le niveau de consommation des Français. A chaque instant, des signaux clairs guident le consommateur […]

137
Communication interfaces

[KB1173] Networking errors: The remote client station is not configured in local station

Applies to: PcVue 12 onwards. Summary: This article describes a simple issue we can encounter sometimes between two PcVue stations. Note that there is a more generic article about understanding […]

159
HMI

[KB1170] Using a PcVue Date Time Picker

Applies to: PcVue 12 onwards Summary: A Date and Time Picker is an input field for selecting both a date and a time.This article describes how to deploy a date […]

95
UDC

[KB1169] ADO.Net Providers installation procedure

Applies to: PcVue Summary: This article explains in general how to install a ADO.Net Provider for PcVue. It applies to all Providers, if one Provider requests a special setup a […]

176
UDC

[KB1168] OpenWeatherMap provider – Version 1

Applies to:   PcVue 15.2 onwards Summary:   This article contains attached files at the end. This provider allows to get weather information. Status:   This provider has the status: […]

62
PcVue miscellaneous

[KB1167] Secure PcVue Mail Sender for O365

Applies to: PcVue 11.2 onwards Summary: Starting October 1, 2022, Microsoft did strengthen authentication for access to Microsoft 365 (formerly Office 365) email accounts by making combined enrollment, also called […]

88
Sample projects

[KB1166] How to open a pdf from WebVue

Applies to: PcVue 12 onwards Summary: This project demonstrate how to open a pdf either from PcVue or from WebVue. Details: 1. With PcVue you can copy the pdf file […]

94
Security bulletin

[KB1164] Security bulletin 2022-5 – IEC 61850 client driver and ICCP/TASE.2 interface vulnerabilities

Overview: ARC Informatique is aware of a security vulnerability affecting PcVue. The affected components are the IEC 61850 client driver and ICCP/TASE.2 interface. This bulletin describes the immediate security measures […]

579
Scripting

[KB1161] PcVue workspace adaptation on Windows resolution change

Applies to: PcVue version 12.0 onwards Summary: The decrease of Windows resolution makes PcVue reduce its workpace. How to readapt PcVue worspace if Windows resolution increases ? Details: A Typical […]

150
Other Products

[KB1160] Connecting a FX30 modem to ALERT

Applies to: PcVue 15 + Alert 4.0 onwards Summary: This Article comes from the Micromedia knowledge base. Please find here after, the original link: 4411399190418-Connecting-a-FX30-modem-to-ALERT It describes how to configure ALERT […]

117
Other Products

[KB1148] Loading BACnet Schedules in the WebScheduler is very slow

Applies to: PcVue 12 onwards Summary: In a large PcVue project using the WebScheduler, you may face problems to display BACnet schedules : Loading the list of the schedules configured […]

142
Other Products

[KB1112] Silent Install FrontVue 15

Applies to:FrontVue 15. Summary:A silent installation is an installation that does not display messages or windows during its progress. This article covers silent installation of FrontVue version 15. The purpose […]

71
Other Products

[KB1061] Tech Alert – Installing Dream Report on Windows 10 2004

Applies to: DreamReport versions up to and including 5.0 R20-1 Summary: This article describes a situation where Dream Report installation exhibits unexpected behavior when used with the Microsoft Windows 10 […]

57
Other Products

[KB1023] Identifier les ports TCP et UDP en écoute et l’application associée

S’applique à : Microsoft Windows Introduction : Cet article décrit la marche à suivre afin d’identifier les ports UDP et TCP en écoute et le programme associé sur une machine […]

106
Other Products

[KB1024] Identifier les ports TCP et UDP en écoute et l’application associée (2)

S’applique à: Microsoft Windows Introduction : Cet article décrit la marche à suivre afin d’identifier les ports UDP et TCP en écoute et le programme associé sur une machine Microsoft […]

86
Other Products

[KB1021] Compatibilité des modules IM-6700 et IM-6700A avec les commutateurs IKS-6700 et IKS-6700A

S’applique à : IKS-6700A Series (IKS-6728A, IKS-6728A-8POE, IKS-6726A), IKS-6700-2GTX/4GTX Series (IKS-6728, IKS-6728-8POE, IKS-6726-2GTX/4GTX), IM-6700 Series, IM-6700A. Introduction : Cet article indique les compatibilités entre les commutateurs IKS-6700/IKS-6700A et les modules […]

40
Other Products

[KB1020] Configurer un routeur MOXA pour autoriser une communication Modbus TCP

S’applique à : Gammes EDR-810, EDR-G902 (V3.0 ou supérieur), EDR-G903 (V3.0 ou supérieur) Introduction : Cet article décrit la marche à suivre afin de configurer le pare-feu des routeurs/pare-feux de […]

119
Other Products

[KB1018] MXview V2.x : Exportation des fichiers de configuration de tous les équipements MOXA surveillés

S’applique à :MXview V2.x Introduction : Cet article décrit la marche à suivre afin de sauvegarder l’ensemble des fichiers de configuration des équipements MOXA surveillés par MXview V2.x. Les méthodes […]

45
Other Products

[KB1017] MXview V2.x : Extraction de la topologie au format image JPG

S’applique à : MXview V2.x Introduction : Cet article illustre la marche à suivre afin d’extraire la topologie courante de MXview V2.x au format image (*.JPG). Details :   Dans […]

33
Other Products

[KB1016] Migrer MXview V2.x vers V3.x

S’applique à : MXview V2.x, MXview V3.x Introduction : Cet article décrit la marche à suivre afin de migrer une installation MXview V2.x existante version vers une V3.x sans nécessiter […]

98
Other Products

[KB1742] MXview V3.x : ajouter des évènements personnalisés

S’applique à : MXview V3.x Introduction : Cet article décrit la marche à suivre afin de créer une alarme dans le journal des évènements de MXview en fonction de la […]

63
Other Products

[KB866] CONFIGURING A MOXA SERIAL CHANNEL SERVER FOR “REAL COM MODE” UNDER MICROSOFT WINDOWS

Applies to: Moxa NPort and OnCell serial channel servers Summary: This article describes how to configure one or more COM ports on a Microsoft Windows-based PC that has access to […]

36
Other Products

[KB692] How to create an IntraVue backup

Applies to: IntraVue Summary:This document decribes how to make a backup in IntraVue. Originator: VB Details: There are 3 ways to generate a backup in IntraVue. We suggest the option Generate […]

57
Other Products

[KB691] How to reduce the space required by the Mysql files when using IntraVue.

Applies to: IntraVue versions earlier than 2.1.0b. Summary: How to reduce the space required by the Mysql files when using IntraVue. Orginator: VB Details: The problem The folder C:\MySQL\data contains […]

74
Other Products

[KB687] How to reset triggering bit during generation ?

  Applies to: All Dream Report version Summary: When you want to generate automatically a report thanks to an event, you can configure a triggering bit and sometimes you need to […]

48
Other Products

[KB639] How to configure Batch for Dream Report?

Applies to: Dream Report Summary: Batch Definition enables users to define a rule to dynamically calculate time periods for report generation. This article provides a method to create Batch definition […]

143
Other Products

[KB629] Why is a Dream Report statistical counter wrong?

Applies to: PcVue all versions.Dream Report all versions. Symptom: Sometimes, when using Dream Report, the statistical counter value is completely wrong. You get a large number instead of a short […]

80
Other Products

[KB626] Microsoft WebBrowser ActiveX performances

Applies to: PcVue version 7.0 onwards. Summary: There is a difference in behavior between including a WebBrowser in a mimic and the executable Internet Explorer of Windows. It depends on […]

364
Other Products

[KB601] Compatibility Alert-PcVue 10.0

Applies to: PcVue version 10.0 onwards. Summary: From PcVue version 10.0 onwards you are unable to use the Alert PcVue Mediator, from before Alert 3.6 Rev 1 build 20, due […]

145
Other Products

[KB548] Alert Migration

Applies to: Alert Summary: This article explains good practice when migrating an Alert project. Details: This article covers two situations using, as an example, a project developed before the 2000’s […]

63
Other Products

[KB517] How to optimize HDS table browsing for Dream Report

Applies to: PcVue 8.10 version onwards. Summary: Here is a useful trick if you need to quickly browse the table content of an HDS Database. For example in Dream Report, […]

238
Other Products

[KB515] Dream Report startup procedure

Applies to: Dream Report 3.43 SP3. Summary: The attached document describes the installation of Dream Report, its configuration compared to PcVue as well as the use of the concept of […]

140
Other Products

[KB480] Generate report on event does not work

Applies to: PcVue all versions. Summary: Using Dream Report 3.43 SP2 and the PcVue Web Services driver, a report has been configured to be generated on event if a PcVue […]

67
Other Products

[KB436] Alert Modem

Applies to:  Alert all versions Summary:  This article recommends the specific component (I.e external or internal MODEM) to use with Alert in order to use their SMS and/or voice features. Details:  Micromedia […]

135
Other Products

[KB363] How PcVue and Alert communicate using the Alert Mediator

Applies to: PcVue all versions. Summary: The Alert Mediator is a way to connect PcVue and Alert The connection is based on DDE communication. Note that a NetDDE connection is […]

202
Other Products

[KB353] Dream Report installation if DotNet 2.0 is not installed

Applies to: Dream Report Summary: Potential problem when connecting Dream Report to PcVue. Solution: There is no warning when installing Dream Report when DotNet (.NET) framework 2.0 is not already […]

43
Other Products

[KB347] Number of items in Dream Report

Applies to: Dream Report Summary: Bad count of the items in Dream Report when you duplicate an SQL table and modify the SQL query. Details: Before 3.22 version there is […]

34
Other Products

[KB323] WebScheduler FAQ

Contents : How do I force my web browser to use a different default language that is used by Web Scheduler than the one set in the operating system? For […]

675
Other Products

[KB307] Dream Report Info – Securing the Web features using https

Applies to: PcVue all versions. Summary: Context How Dream Report fits with secured network environments, in particular for web access based on HTTPS. Dream Report is involved in HTTP security […]

60
Other Products

[KB287] How to stop Dream Report from PcVue

Applies to:PcVue all versions. Summary:How to stop the Dream Report run time from PcVue. Details:Create a batch file in the system directory of Dream Report with this content: drt.exe -shut […]

35
Other Products

[KB272] FAQ Dream Report

Contents : Web Portal – PHP.ini configuration Configuration of Remote DSN Schedule Backup of MS SQL server DB Setup proper permission for Web folder in DR. Report Settings – Macro […]

239
Other Products

[KB270] Dream Report accented characters and the Web Portal

Applies to: Dream report when using the Web portal Summary: If a report’s description or a report’s name contains non-english characters, it is not displayed in the list of report […]

40
Other Products

[KB269] Dream Report Database purge

Applies to: Dream Report version 3.42 and older. Summary: How to purge a Dream Report Database with a stored procedure. Details: With Dream Report versions older than 3.42 the database […]

31
Other Products

[KB263] Automatic restart of Dream Report

Applies to:Dream report Summary:By default Dream Report restarts automatically every day at 2AM. Details:This periodic reboot is to free memory in case of leakage. It is not recommended to deactivate […]

50
Other Products

[KB242] Compatibility problem between PlantVue and Office 2003

Applies to: PlantVue versions 2.0 and 2.5. Summary: This article describes how to overcome an incompatibility between PlantVue and Office 2003 SP1 on the same PC. Details: After PlantVue is […]

60