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Private

[KB1238] PcVue EV Charge solution description

Please see the attached files: PcVue EV Charge Kit – Description EN PcVue EV Charge Kit – Description FR

1204
Data acquisition

[KB1237] Adding a Development station to a Multi-station Architecture

The DEV station remains passive under normal conditions but can be temporarily activated for testing purposes. Here are the steps to add a DEV station to a multi-station architecture: Configuration: […]

1204
Historical data

[KB1236] Not possible to archive in SQL database

If the traces are activated you could have this kind of error: CSchTable::AbleToWrite on ‘TRENDTABLE1′ is FALSE ID=’2’ Here’s what we recommend you check in this case: Is the database […]

1204
Historical data

[KB1233] Optimisations for SQL database archiving with HDS

1. Dedicated disk for mdf file Objective: Improve database performance by isolating data files (mdf) on a dedicated disk. Action: Configure the system so that mdf files are stored on […]

1204
Configuration environment

[KB1231] Error loading the Application Architect configuration

This type of message appears when there are inconsistencies in the project configuration. An error message is systematically displayed in the event viewer: The error indicates the blocking point for […]

1204
Draft

[KB1230] Protected: [Draft] How to import proprietary unit trends into HDS database

There is no excerpt because this is a protected post.

1204
PcVue 16

[KB1188] PcVue 16 – Software and License Utility download

1204
UDC

[KB1228] DIMO Maint MX provider – Version 1

Applies to: PcVue 16 onwards Summary:   This article contains attached files at the end. This provider is a solution that interacts with DIMO Maint MX and retrieves information on […]

149
UDC

[KB1224] Salesforce provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to connect Salesforce Platform to PcVue to get data from CRM […]

149
UDC

[KB1225] Telegram provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to Send message with emoji, bolt, italic… Send command, inline keyboards… […]

149
UDC

[KB1226] Twilio provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to send an SMS from a data center or a Cloud […]

149
UDC

[KB1227] X provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to create or send a tweet. Status: This provider has the […]

149
UDC

[KB1223] Netatmo provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to access famous Netatmo IoT platform and Netatmo partner from PcVue. […]

149
UDC

[KB1222] Operat provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider is a solution to publish energy consumption in the tertiary sector from PcVue. Status: […]

149
EmVue v1

[KB1219] EmVue v1 – Software download

Applies to: EmVue v1 Summary: By following the information below, you can download the latest EmVue v1. Details: Download link EmVue v1 EmVue_1.0.162.iso : Download Hash (SHA256) : 8A4343BC8044762E1CE7FC8A22602897DC346DA38F7672D4B810FB6367953F01 How to verify […]

926
EmVue v1

[KB1218] EmVue v1 – Release Information

Applies to:   EmVue v1 This article was last updated to include information related to EmVue 1.0.162. Summary:   This article contains the so-called “readme first” information for EmVue v1. […]

1015
Communication interfaces

[KB1216] Sofrel OPC UA Server Validation Results

Applies to: PcVue 16.1 and later Summary: This article contains the results from validation tests of the Sofrel OPC UA Server v2.20.27 and PcVue. Originator: ELCH Details: This guide contains […]

369
Historical data

[KB1130] HDS Files format PcVue 15

Applies to: PcVue 15 onwards Summary: This document describes the content of each HDS configuration files.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is only […]

0
Historical data

[KB1131] HDS diagnostics

Applies to: PcVue 15 onwards Summary: This article proposes different ways to diagnose proper functioning of HDS.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is […]

0
Historical data

[KB1129] HDS Files list

Applies to: PcVue 15 onwards Summary: This article lists all the files managed by the HDS.Warning 1: Modifying manually these files can cause irreversible damage.Warning 2: This article is only […]

0
HMI

[KB1211] How to import a local library into a PcVue project

Applies to: PcVue 12 onwards Summary: Here are the steps to import an existing library into a project. Details: To integrate an existing library into your project, you will have […]

1204
Communication interfaces

[KB1212] How to display the networking architecture in a PcVue mimic?

Applies to:   PcVue 16 onwards Summary:   Whenever you create a PcVue multi-station project, you logically want to display real-time information from all stations in a dedicated view. For […]

1204
PcVue installation

[KB1214] PcVue Automatic Deployment

Applies to: PcVue 16.2 onwards Summary: How to install or update PcVue on a complete architecture in a more efficient way? This article describes the procedure to automatize the deployment […]

0
Data acquisition

[KB1205] Migrating a PcVue project containing LON communication

Applies to: PcVue 15 onwards Summary: Prerequisites for migrating a PcVue project containing LON communication. Details: Prerequisites to take into account: – Plan for updating the LON license (LON server […]

1204
Security bulletin

[KB1197] Security Alerts

Despite the strict methods and precautions employed when designing, developing and packaging our products, security vulnerabilities may occur. This page lists all known security alerts on products designed by ARC […]

31
UDC

[KB1172] SQLite Provider – Installation tutorial

Applies to:   PcVue 16 Summary:   SQLite is probably one of the most used database engine. But SQLite editor does no more share installer (.msi).However it is possible to […]

49
System

[KB1213] PcVue as a Service – Open Application Explorer

Applies to: PcVue 11.2 onwards Summary: Since PcVue is able to run as a Windows service the use of options in AIExplorer command line becomes very useful. We will describe […]

0
WebVue

[KB1203] CPU at 100% with in web Navigator using Webvue in a VM

Applies to: PcVue 16 onwards Summary: With PcVue 16, WebVue uses WebGL technologie. By default, WebVue tries to refresh the whole WebGL view at the refresh rate of the screen, […]

1314
WebVue

[KB1202] How to disable the native menu in WebVue

Applies to: PcVue 16 (Not included in V15.2.6, but should be available in the next uptdate) Summary: This article aims to show how to disable the native menu in WebVue: Details: […]

73
System

[KB1201] Could not load type ‘System.ServiceModel.Activation.HttpModule’ from assembly

Applies to: WebVue, Web Services using IIS Symptom: While trying to access WebVue, or a PcVue Web Services page, or testing web functionalities with the SvWebDiag tool, this error appears: […]

72
Configuration environment

[KB1194] How to create an Exprv.dat file with the Application Architect

Applies to: PcVue 12 onwards Summary: This article explains how to create an Exprv.dat or another file with the Application Architect. Details: In the following example, the expressions are used to […]

105
UDC

[KB1193] JSON provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider allows interaction between JSON files and PcVue. Status: This provider has the status: Release […]

53
UDC

[KB1192] Excel provider – Version 1

Applies to: PcVue 15.2 onwards Summary: This article contains attached files at the end. This provider allows interaction between Excel files and PcVue. Status: This provider has the status: Release […]

42
UDC

[KB1191] Cosmos DB Provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider will allow direct interaction with the NoSQL database engine provided by Microsoft in SaaS […]

22
WebVue

[KB1190] WebVue good practices

Applies to:PcVue 12, 15 and 16 Summary:This article aims to provide some best practices for the deployment of WebVue. Everything in this article, from the introduction to the end is […]

60
PcVue 16

[KB1187] PcVue 16 – Extra Documentation

Applies to: PcVue 16 This article was last updated to include information related to PcVue 16.0.0. Summary: This article contains the extra documentation supplied with PcVue 16. Details: Note: These […]

110
PcVue 16

[KB1186] PcVue 16 – Libraries and Demonstration projects

Applies to: PcVue 16 Summary: This article contains the pre-defined libraries and demonstration projects supplied with PcVue 16 in English, French, Russian and Chinese language. If you wish to use […]

79
UDC

[KB1183] REST provider – Version 1

Applies to: PcVue 16 onwards Summary: This article contains attached files at the end. This provider allows direct interaction with a multitude of REST API. Note that some APIs do […]

149
PcVue 16

[KB1184] PcVue 16 – Release Information

Applies to: PcVue 16 This article was last updated to include information related to PcVue 16.2.0. Summary: This article contains the so-called “readme first” information for PcVue 16. Files attached […]

1015
UDC

[KB1182] CSV provider – Version 1

Applies to: PcVue 15.2 onwards Summary: This article contains attached files at the end. This provider allows interaction between csv files and PcVue. Status: This provider has the status: Release […]

45
FrontVue 16

[KB1185] FrontVue 16 – Release Information

Applies to: FrontVue 16 This article was last updated to include information related to FrontVue 16.0.0. Summary: This article contains the so-called “readme first” information for FrontVue 16. Files attached […]

45
UDC

[KB1174] RTE Ecowatt Provider – Version 1

Applies to: PcVue 15.2 onwards Summary: Véritable météo de l’électricité, Ecowatt qualifie en temps réel le niveau de consommation des Français. A chaque instant, des signaux clairs guident le consommateur […]

137
Communication interfaces

[KB1173] Networking errors: The remote client station is not configured in local station

Applies to: PcVue 12 onwards. Summary: This article describes a simple issue we can encounter sometimes between two PcVue stations. Note that there is a more generic article about understanding […]

159
HMI

[KB1170] Using a PcVue Date Time Picker

Applies to: PcVue 12 onwards Summary: A Date and Time Picker is an input field for selecting both a date and a time.This article describes how to deploy a date […]

95
UDC

[KB1169] ADO.Net Providers installation procedure

Applies to: PcVue Summary: This article explains in general how to install a ADO.Net Provider for PcVue. It applies to all Providers, if one Provider requests a special setup a […]

176
UDC

[KB1168] OpenWeatherMap provider – Version 1

Applies to:   PcVue 15.2 onwards Summary:   This article contains attached files at the end. This provider allows to get weather information. Status:   This provider has the status: […]

62
PcVue miscellaneous

[KB1167] Secure PcVue Mail Sender for O365

Applies to: PcVue 11.2 onwards Summary: Starting October 1, 2022, Microsoft did strengthen authentication for access to Microsoft 365 (formerly Office 365) email accounts by making combined enrollment, also called […]

88
Sample projects

[KB1166] How to open a pdf from WebVue

Applies to: PcVue 12 onwards Summary: This project demonstrate how to open a pdf either from PcVue or from WebVue. Details: 1. With PcVue you can copy the pdf file […]

94
Security bulletin

[KB1164] Security bulletin 2022-5 – IEC 61850 client driver and ICCP/TASE.2 interface vulnerabilities

Overview: ARC Informatique is aware of a security vulnerability affecting PcVue. The affected components are the IEC 61850 client driver and ICCP/TASE.2 interface. This bulletin describes the immediate security measures […]

579
Scripting

[KB1161] PcVue workspace adaptation on Windows resolution change

Applies to: PcVue version 12.0 onwards Summary: The decrease of Windows resolution makes PcVue reduce its workpace. How to readapt PcVue worspace if Windows resolution increases ? Details: A Typical […]

150
Communication interfaces

[KB1212] How to display the networking architecture in a PcVue mimic?

Applies to:   PcVue 16 onwards Summary:   Whenever you create a PcVue multi-station project, you logically want to display real-time information from all stations in a dedicated view. For […]

1204
Communication interfaces

[KB1173] Networking errors: The remote client station is not configured in local station

Applies to: PcVue 12 onwards. Summary: This article describes a simple issue we can encounter sometimes between two PcVue stations. Note that there is a more generic article about understanding […]

159
Communication interfaces

[KB1071] Networking compatibility issue between version 12 and version 11.2.6086 (from 05/08/2019) and higher

Applies to: PcVue 12.0.7 to PcVue 12.0.15 Summary: This issue generates a memory leak on an acquisition server station running a version between 11.2.6086 and 11.2.6093 communicating with a client […]

90
Useful tools

[KB1060] How to set a TFTP server up

Applies to: All needs related to TFTP file transfers Summary: This article describes the way to set a TFTP server up in Microsoft Windows environment. We’ll use here PumpKIN freeware. […]

75
System

[KB1038] How to change a network connection from category Public to Private

Applies to: PcVue all versions Summary: A simple method using PowerShell to change the network properties of a specific network connection. It can be useful for example to create a […]

87
Communication interfaces

[KB1036] Networking errors: Windows Firewall issue and configuration

Applies to: PcVue 12 onwards. Summary: This article describes two simple situations we can encounter frequently between two PcVue stations. Note that there is a more generic article about understanding […]

595
Communication interfaces

[KB1035] Networking errors: station is launched without Networking option on the license

Applies to: PcVue 12 onwards. Summary: This article describes a simple issue we can encounter frequently between two PcVue stations. Note that there is a more generic article about understanding […]

130
Communication interfaces

[KB1034] Networking errors: network device stopped

Applies to: PcVue 12 onwards. Summary: This article describes a simple issue we can encounter frequently between two PcVue stations. Note that there is a more generic article about understanding […]

300
Communication interfaces

[KB1033] Networking errors: station stops and firewall blocking

Applies to: PcVue 12 onwards. Summary: This article describes two simple situations we can encounter frequently between two PcVue stations. Note that there is a more generic article about understanding […]

206
Communication interfaces

[KB1025] Diagnose and understand networking errors with the Nmap tool

Applies to: PcVue version 8 onwards. Summary: This article describes one possible way to diagnose a connection between PcVue stations using an external tool. This method is valid for TCP/IP […]

363
Communication interfaces

[KB873] Checking the network setup when using netbios

Applies to: From PcVue 6.04 to PcVue 12. Summary: This article explains how to check the network set-up on your PC. If you need to add or change settings you […]

77
Communication interfaces

[KB801] Reducing client startup time by modifying VAREXP.DAT

Applies to: PcVue 11.1 and earlier Summary: You can significantly reduce the startup time of a PcVue client by using a different (modified) VAREXP.DAT to that of the other stations. […]

192
Communication interfaces

[KB768] Multi station configuration for native driver

Applies to: Any PcVue version Summary: How to launch the native driver only on the server machines and not the clients. Details: For native driver there is no way to […]

527
Communication interfaces

[KB672] Distributed variables properties

Applies to: PcVue version 10.0 onwards, PcVue 15 for deadband value and deadband type Summary: PcVue uses properties for each variable to specialize its behavior. In order to make them […]

438
Useful tools

[KB644] Network analyzer tool : Wireshark (and Wireshark for BACnet)

  Applies to: Pcvue all versions. Summary: This article contains 2 documents which may help to use Wireshark particularly with BACnet. Details: Wireshark is the software tool used to analyze […]

400
Communication interfaces

[KB617] Change in naming scheme for network status variables

Applies to: PcVue version 10.0 SP1 onwards. Summary: There was a change in the naming scheme used for the network status variable from PcVue 10.0 SP1 onwards. Details: The naming […]

131
Historical data

[KB613] Compatibility issue with Client-Server Archiving

Applies to: PcVue version 8.10 SP1 onwards. Summary: This affects networked architectures using client – server archive units. There was a change in what actions and events could be logged, […]

284
Communication interfaces

[KB599] Enhancements in PcVue version 10.0 SP1 for WTS

Applies to: PcVue version 10.0 SP1 only Summary: Modifications in PcVue version 10.0 SP1 associated with running on Windows Terminal Server. Details: See attached help file. Note that after downloading […]

232
Communication interfaces

[KB588] WinSock error = 10055 WSAENOBUFS

Applies to: PcVue all versions. Symptom: WinSock error on Multistation applications when using TCP/IP communication. Details: This problem can appear either because you are using too high a port number […]

210
Communication interfaces

[KB508] Multistation compatiblity issue

Applies to: PcVue all versions. Summary: Describe the version with which the multistation is compatible  Details: According to the messaging we chose, the version may vary, so be careful. Please […]

280
Communication interfaces

[KB494] Load balancing on a multi-station network

Applies to: PcVue version 8.2 onwards. Summary: This article explains how to set up load balancing on a PcVue network. Details: What is Availability Rate The balancing of workload in […]

377
Communication interfaces

[KB310] Setting MTU Size on PC for client site VPN

Applies to: PcVue all versions. Summary: Solution for a multi station problem due to VPN using the software SetMTU.exe to configure properly Windows. Solution: The issue was a disconnection between […]

113
Communication interfaces

[KB296] Network station performance

Applies to: PcVue all versions.While the basic content of this article remains valid, details may have changed since it was written. Summary: Bandwidth use in network station configuration and optimization. […]

349
Communication interfaces

[KB283] How to have the same time on all Stations

Applies to: PcVue all versions with support for Windows 2000, XP and NT. Summary: How to have the same time on all stations Details: Here a DOS command to have […]

185
Communication interfaces

[KB267] Communication in NetDDE with Windows XP

Applies to: PcVue all versions with support for Windows XP Summary: How to communicate in NetDDE with Windows XP. Details: Object: It seems to be more difficult to configure such […]

57
Communication interfaces

[KB257] 3 level architecture

Applies to: PcVue version 8.00 onwards Summary: This article describes how to configure 3 level architecture. 3 levels means that some PcVue Stations behave like gateway. That is they retrieve […]

325
Communication interfaces

[KB249] Synchronize your Computer Clock with Net Time

Applies to: PcVue all versions supporting Windows 95, 98 or NT. Summary: This topic explains how to synchronize your computers’ clocks in a network when using Windows 95, 98 or NT […]

80
Communication interfaces

[KB248] Installing NetBEUI in a Windows XP Environment

Applies to: Windows XP. This article contains obsolete references. Summary: This article describes how to install NetBEUI under Windows XP. Details: NetBEUI (NetBIOS Frames Protocol, NBF) is a non-routable protocol […]

55
Communication interfaces

[KB247] Hide a Windows Computer from its Network Neighborhood

Applies to: Windows XP, 2000 and NT 4.0. Summary: This article explains how to hide a Windows computer from the Network Neighborhood. Details: There can be various reasons for hiding […]

90
Communication interfaces

[KB209] Broadcasting the user configuration in a multi-station architecture

Applies to: PcVue all versions. Summary: This article provides a workaround for broadcasting a user name and profile. Solution:This applies to a multi-station configuration with identical projects on each PC. […]

229
Communication interfaces

[KB100] Using Supervisor LAN Connection Through a TCP/IP Network via a Router

Applies to: PcVue all versions supporting Windows XP, 2000 and NT 4.0. Summary: This articles describes the configuration that is required when using a LAN connection between PcVue stations on […]

114
Communication interfaces

[KB99] Tuning the time to detect disconnection in TCP/IP

Applies to: PcVue all versions. Summary: This article describes how to improve detection of disconnection from a TCP/IP network. Details:This article is for use with: Multi-station PcVue (Full TCP/IP or […]

213
Communication interfaces

[KB98] Producing internal variables on a station with redundancy

Applies to: PcVue version 7.20c onwards.While the basic content of this article remains valid, details may have changed since it was written. Summary: This article describes how to prevent sharing […]

190
Communication interfaces

[KB97] Client-Server Connection and PcVue connection for RAS in Windows XP

Applies to: PcVue all versions with support for Windows XP Summary: Client-Server Connection and PcVue connection for RAS in Windows XP. See also the article About Configuring a RAS Connection […]

128
Communication interfaces

[KB96] About Configuring a RAS Connection in Windows XP

Applies to: PcVue version 7.20 onwards that support Windows XP. Summary: This article describes how to install a Remote Access Service under Windows XP. It then explains how configure the […]

104
Communication interfaces

[KB95] About Configuring RAS Connection in Windows NT

Applies to: PcVue all versions that support Windows NT. Summary: This article describes how to install the Remote Access Service under Windows NT. It then explains how to use it […]

32
Communication interfaces

[KB94] Problem creating NetBIOS name

Applies to: PcVue all versions. Summary: Error messages can appear when you are creating the NetBIOS name. Details: When the messages Error creating Server name and/or Error creating client appear […]

78
Communication interfaces

[KB93] PcVue client fails to connect to PcVue server

Applies to: PcVue all versions. Summary: This article describes one possible cause when a PcVue client station fails to connect to a PcVue server. Details: First you should check that […]

500
Communication interfaces

[KB92] NetBIOS Return Codes

Applies to: PcVue all versions. Summary: This article lists the error codes when using NetBIOS during a multi-station connection. Details: A return code is displayed in the PcVue Event Viewer […]

101
Communication interfaces

[KB91] Multi-station communication time-out

Applies to: PcVue all versions.While the basic content of this article remains valid, details may have changed since it was written. Summary: This article gives information about handling time-outs in […]

261
Communication interfaces

[KB90] Multistation PCVUE 2 to PcVue 32 Migration

Applies to: PCVUE 2 (before 4.xx). Summary: Some modifications are required for migrating a PCVUE 2 application using Multistation to 32-bit PcVue. Details: In a PCVUE 2 application, SVNET.DAT is […]

58
Communication interfaces

[KB89] Using two network cards

Applies to: PcVue all versions Summary: This article explains the redundancy with two network cards Details: This form of redundancy is of the ‘hot standby’ type: Connections are established and […]