Alarms
Audit and diagnostic
Communication interfaces
Configuration environment
Data acquisition
DataVue/Data Export
Development kits
General
Historical data
HMI
Known issues
Other Products
PcVue installation
PcVue miscellaneous
Real time data
Sample projects
Scripting
Security bulletin
SnapVue
System
TouchVue
UDC
Upgrade issues
Useful tools
Version Information
EmVue v1
FrontVue 15
FrontVue 16
PcVue 10.0
PcVue 11
PcVue 11.1
PcVue 11.2
PcVue 12
PcVue 15
PcVue 16
PcVue 17
PcVue 6
PcVue 7.00
PcVue 7.20
PcVue 8.00
PcVue 8.10
PcVue 8.2
PcVue 9.0
PlantVue 2.6
WebVue
[KB1152] MQTT parsing JSON key with “.”
Applies to: PcVue 15 onwards Summary: This article will show you how to successfully read MQTT payloads containing “.” in JSON keywords. Details: Let’s imagine a simple situation. PcVue receives […]
[KB1151] Windows Updates to enforce DCOM hardening – KB5004442
Applies to: PcVue and FrontVue – Multiple versions Summary: Microsoft has started rolling out Windows updates that could affect users of the OPC Classic technology, software components and products relying […]
[KB1150] How to do bit shifting with long integers
Applies to: PcVue 10.0 SP2 onwards Summary: This article explains how to extract bits from a word using an expression. Especially for very long words. Details: We always recommend using […]
[KB1149] Register LonWorks catalogs
Applies to: PcVue 15 onwards Summary: Problem when declaring a new LON node: If after installing version of IZOT Net Server and PcVue, you are unable to declare a new LON node […]
[KB1148] Loading BACnet Schedules in the WebScheduler is very slow
Applies to: PcVue 12 onwards Summary: In a large PcVue project using the WebScheduler, you may face problems to display BACnet schedules : Loading the list of the schedules configured […]
[KB1147] How to emulate SnapVue or TouchVue on a Mac or Windows OS?
Applies to: PcVue 15 onwards and its associated SnapVue version. Caution: This article is internal. The tool described in this article has not been qualified officially but could be used for […]
[KB1146] How to connect to a mobility server by scanning a QR code?
Applies to: PcVue 15 onwards and its associated SnapVue version. Summary: When using SnapVue to connect to a mobility server, you will need specific information details like the Host name, […]
[KB1145] Database status check at startup
At project startup, HDS performs configuration and integrity check on each configured database. To do this, HDS must have access to the database server and to each database. Once these […]
[KB1143] PcVue 16 is now available
The feature release – PcVue 16 is available for download on our web site. This version includes bug fixes and enhancements. Please refer to the corresponding Release Information (Knowledge base […]
[KB1142] PcVue not affected by Apache Log4Shell Vulnerability
On December 10th 2021 a new vulnerability dubbed Log4Shell was discovered in the widely used Log4j Apache library. ARC Informatique’s products are NOT affected by this vulnerability, therefore no update is required. […]
[KB1139] Impossible to see the Scada Basic editor
Applies to: PcVue 10 onwards Symptom: On a working project we add a new screen, then after some modifications the following problem may appear:– The Scada Basic editor is not […]
[KB1138] How to open a mimic into WebVue from a PcVue script
Applies to: PcVue 12 onwards Summary: If you want to open a mimic in WebVue from PcVue, either manually or automatically triggered by an event, it is now possible from version […]
[KB1137] How to filter Null value coming from MQTT device
Applies to: PcVue 15 onwards Summary: This article will show you how to use filter if you don’t want to take into account a “Null” value in a MQTT payload. […]
[KB1136] Display system information on the desktop
Applies to: Windows 7 SP1 onwards Summary: We often need to check ressources / session information of our computer. For example the IP address, the name, the logged in user, […]
[KB1130] HDS Files format
Applies to:PcVue 15 onwards Summary:This document describes the content of each HDS configuration files. Warning 1: Modifying manually these files can cause irreversible damage. Warning 2: This article is only […]
[KB1128] How to open SQL Server Configuration Manager
Applies to: SQL Server Summary: You may need to change the default configuration of your SQL Server instance, for example to allow TCP/IP access. The SQL Server Configuration Manager is not […]
[KB1127] Images not displayed on WebVue
Applies to: PcVue 15.2 onwards Symptom: You can see the images in WebVue if you connect locally, but the images do not appear if you connect remotely through a reverse […]
[KB1126] Looking for generic import syntax
Applies to: PcVue 12 onwards Summary: In order to get the xml property syntax, there is a simple trick you can activate. Once done, you can select any objects in […]
[KB1125] Increasing the maximum number of USER and GDI objects that can be created per-process
Applies to: Windows XP onwards Summary: This article describes how to increase the maximum number of USER and GDI objects that can be created per-process. Details: The system provides two […]
[KB1124] Adjusting registry settings to run PcVue as a service on a Web back end station
Applies to: PcVue 11.2 onwards Symptom: Running PcVue as a Windows service application on a Web back end station causes a crash of the sv32 process under certain conditions. If […]
[KB1123] MQTT & Live Objects by Orange™
Applies to: PcVue 15 onwards Summary: This article explains how to connect PcVue to Live Objects using MQTT driver. Live Objects is software as a service (SaaS) which provides a […]
[KB1122] Automatically position symbols with the Application Architect
Applies to: PcVue 12.0 onwards Summary: Using expressions in the Application Architect allows you to automatically position symbols in a mimic. There are several ways to achieve this, we propose […]
[KB1121] Impossible to see the Variable selector
Applies to: PcVue 10 to PcVue 12 Symptom: On a working project we add a new screen, then after some modifications the following problems may appear:– The variable selector opened […]
[KB1120] Firewall configuration guideline for PcVue
The last revision of the technical content accommodates changes in PcVue 16.1. Firewall Configuration Guideline – v1.3.pdf Starting with PcVue 17.0, the firewall configuration guide is provided as part of […]
[KB1119] WebVue and reverse proxy
Applies to:WebVue 12 onwards Summary:A reverse proxy is a type of server, usually placed in front of web servers. Unlike a proxy server that allows a user to access the […]
[KB1118] MailBox error function MsgSend
Applies to: PcVue 11 onwards Symptom: In the event viewer you get this message:“MailBox error: function MsgSend”It can appear hundred times. It means that at least one manager is no […]
[KB1117] Error 1706 in maintenance mode
Applies to: PcVue 10 onwards Summary: Unable to repair, modify, or patch, due to impossible access to the installation or reference media. Details: When the installation source media is a […]
[KB1116] Invalide license detected – Version not supported – Err 710106
Applies to: PcVue 12.0.7 to PcVue 12.0.13 Summary: You will get the following error message if you start PcVue version 12 (between 12.0.7 and 12.0.13) with a license coded for […]
[KB1115] How to restart Windows automatically in case of memory leak?
Applies to: PcVue 11 onwards Summary: This article explains how to restart Windows if a memory leak is present in a PcVue project. The origin of the memory leak may […]
[KB1114] How to filter events and continue to display users logon and logoff?
Applies to: PcVue 10 SP2 onwards Summary: Using the PcVue logviewer dialog box, it is possible to filter the events according to their nature while also displaying the connections and […]
[KB1113] Childcount use case in Application Architect
Applies to: PcVue 12 onwards Summary: In Application Architect expression engine, it is possible to count things like the number of templates that has been instantiated at a certain level […]
[KB1112] Silent Install FrontVue 15
Applies to:FrontVue 15. Summary:A silent installation is an installation that does not display messages or windows during its progress. This article covers silent installation of FrontVue version 15. The purpose […]
[KB1111] How to configure Syslog on PcVue
Applies to: PcVue 15 onwards Summary: Starting with version 15, PcVue supports Syslog, which allows to aggregate PcVue events into an IT monitoring system for analysis such as Windows Event […]
[KB1110] PcVue handle leak due to another software
Applies to: PcVue all versions Summary: PcVue handle leak due to a USB key sharing software. Details: Using USB Network Gate software version 9.1.2306 on the PC where PcVue […]
[KB1109] How to get JSON Objects from Array using Node-RED
Applies to: PcVue 15.0 Summary: When using Gateways with Node-RED intergrated in it, different manufacturers will have different versions of Node-RED installed on the Gateway and there would be […]
[KB1108] Installation error: 11.2 Log Files
Applies to: PcVue 11.2 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details:Most of files are created in the user temporary folder, when nothing else is specified. Some […]
[KB1107] Dashboard Workaround For WebVue
Applies to: PcVue 12.0.20 onwards Summary: Customer demands for Dashboard mimics are increasing. As such, this article provides a workaround by using animations and SCADA Basic to mimic the behaviour […]
[KB1106] Version and Compatibility of LonWorks software
Applies to:PcVue and LonWorks Summary:Information about different version and compatibility of LonWorks software, regarding PcVue version and also regarding Windows version. Details:To do a Lon configuration, you need a server […]
[KB1104] Sql Variables and Data Archiving
Applies to: PcVue15 onwards Summary: This article describes how to configure data archiving when you use Sql variables with row selection mode “All Rows” or “By Field Value”. […]
[KB1103] PcVue 12 – Software download
Applies to: PcVue 12 Summary: By following the information below, you can download the latest PcVue 12 or Patch (if available) Details: Download link PcVue 12 12.0.30_PcVue.iso : Download Hash (SHA1): […]
[KB1102] List full type=0 LinkEnd count=8192 max=8192 message
Applies to: PcVue all versions Symptom: The Event Viewer shows the following looped message “List full type=0 LinkEnd count=8192 max=8192” and sometimes PcVue crashes. Details: This is a specific case […]
[KB1101] Device from Ede file is not displayed
Applies to: All PcVue version. Symptom: After importing an EDE File, PcVue does not give the possibility to add a device. The device is not displayed in the list. Details: […]
[KB1100] Installation error: 15.0 Log Files
Applies to: PcVue 15.0 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details:All files are created in the User temporary folder. This folder is, more exactly, located on […]
[KB1099] Installation error: PcVue 12 Log Files
Applies to: PcVue 12 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details:All files are created in the User temporary folder. This folder is, more exactly, located on […]
[KB1098] Installation error: 11, 11.1 Log Files
Applies to: PcVue 11, PcVue 11.1 and PcVue 11.2 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details: Most of files are created in the user temporary folder, […]
[KB1097] Installation error: 10.0 Log Files
Applies to: PcVue 10.0 Summary: Unexpected behavior during the PcVue installation process. Originator: JM Details: The Log Files are found in the User’s temporary folder unless otherwise stated. By default these […]
[KB1096] Sql Variables – Avoid SQL Injections
Applies to: PcVue 15 onwards Summary: Embedding SQL scripting in PcVue is extremely powerful, but this feature can be exploited to perform a malicious act, erase data, read sensitive data […]
[KB1095] Silent Install PcVue 15
Applies to: PcVue 15. Summary: A silent installation is an installation that does not display messages or windows during its progress. This article covers silent installation of PcVue version 15. […]
[KB1094] How to extend Data Export limits
Applies to: PcVue 12.0.16 and onwards Summary: The default limits in Data Export are: 100 exports 10 pages for each export 100 variables for each trend page export These limits […]
[KB1093] Configure IZOT CT with PcVue
Applies to: PcVue 15.0 onwards Summary: This article explain the differents steps to configure a LON project using IzoT and PcVue. Required hardware : – 1 LIP : Router – […]